Senior Network Operations Engineer (Overnight Shift)

1 Week ago • 5 Years + • Network Engineering • $99,600 PA - $140,200 PA

Job Summary

Job Description

The Senior Network Operations Engineer (Overnight Shift) provides first-line support and troubleshooting for large-scale production network issues and implements data center builds. Working closely with Network Engineering and Systems Operations, this role ensures maximum uptime and swift resolution of network problems. Responsibilities include providing first-line support for all network issues, collaborating with Network Engineering on data center builds, creating clear documentation, performing hardware/software upgrades, and ensuring network security. The ideal candidate possesses a strong understanding of networking protocols (TCP/IP, BGP, OSPF, PIM Multicast), Cisco products (IOS, IOS-XE, IOS-XR, NXOS), Arista EOS, and firewall technologies. Experience with Linux and working in non-traditional hours is required.
Must have:
  • 5+ years experience
  • CCNA or CCNP preferred
  • Data Center build experience
  • Troubleshooting expertise
  • Cisco & Arista experience
  • Routing & Switching knowledge
  • Network Security knowledge
Good to have:
  • VXLAN experience
  • Linux expertise
Perks:
  • Bonus
  • Long-term incentives
  • Full benefits package

Job Details

Job Summary:

Senior Network Operations Engineer provides first line support and troubleshooting for large scale production issues as well as implementing Data Center builds. Working closely with both the Network Engineering team and Systems Operations. Network Operations ensures maximum uptime of services and speedy resolution of all issues.

Job Summary:

Network Operations Engineers are expected to be well versed in numerous networking protocols, technologies and troubleshooting methodology. Utilizing this unique skill set, NetOps provide first line support to all departments with regards to traffic flow and network issues / inquiries. NetOps is also responsible for populating new DC builds in terms of configurations, documentation, monitoring, and support the needs of other teams with regards to their specific technologies.

Responsibilities and Duties of the Role:

  • Provide first line support for all network issues
  • Work with Network Engineering to implement Data Center Builds
  • Produce accurate and easily parsable documentation for any new builds or procedures
  • Performing routine hardware and software upgrades and configurations

Required Education, Experience/Skills/Training:

  • BA/BS degree in Computer Science or related software engineering field or equivalent practical experience
  • 5+ years related experience
  • Current CCNA or CCNP preferred 
  • Experience with routing and switching technologies in datacenter networks
  • Demonstrated expertise and understanding of the TCP/IP protocol suite
  • Thorough understanding and practical experience of routing protocols and switching technologies including PIM Multicast
  • Substantial experience administering Cisco product lines (IOS, IOS-XE, IOS-XR and NXOS) and Arista EOS
  • Strong knowledge of firewall technologies
  • Working knowledge of both Cisco Campus and VXLAN environments
  • Knowledge of network and information security practices with specific regard to cisco ASA operation
  • Working knowledge of Layer 3 routing protocols: BGP, OSPF, etc.
  • Experience with Linux
  • Able to work non-traditional hours, in non-traditional settings. This includes occasional weekends, evenings, and holidays


The hiring range for this position in Charlotte, NC is $99,600 to $133,500 per year, in Morrisville, NC is $99,600 to $133,500 per year, in The Woodlands, TX is $99,600 to $133,500 per year, and in Bristol, CT is $104,600 to $140,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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