Service Technician

3 Months ago • All levels • Administrative

Job Summary

Job Description

As a Trek Service Technician, you'll perform bike repairs and service, troubleshooting issues and ensuring customer satisfaction. You'll work with various bike models, building relationships with customers and maintaining their equipment. Prior mechanic experience isn't required; we provide training. The role demands stellar customer service, a positive attitude, attention to detail, and a willingness to learn and adapt to new technologies and service methods. You'll be responsible for diagnosing and fixing bike problems, providing exceptional customer care, and contributing to a positive team environment.
Must have:
  • Stellar customer service
  • Positive team-focused mentality
  • Attention to detail
  • Willingness to learn
  • Troubleshooting and repair skills
Good to have:
  • Prior mechanic experience
Perks:
  • Flexible and fun company culture
  • Competitive health care
  • Flexible Spending Accounts (FSA)
  • 401(k) with match and Employee Stock Ownership Plans (ESOP)
  • Tuition Reimbursement up to $15,000!
  • Employee discounts on all product
  • Deep partner retail discount

Job Details

A bit about us 

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
 

Job Location

Trek Store Newark

Summary

Job Description

As a Trek Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes, and you’ll be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.

We’re looking for a teammate with stellar customer service chops, a willingness to learn, and a real motivation to build skills as a technician. So, if you’ve already worked as a mechanic, that’s great. But if not, we’ll train you.

What you’ll bring to the team

  • Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
  • Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
  • Top-notch communication skills
  • Impressive attention to detail and a love for tinkering ‘til you figure it out.
  • Eagerness to learn the ins and outs of servicing bicycles
  • A desire to continually learn proper service methods and new technologies
  • Prior mechanic experience is not required!

Trek Benefits

•    Flexible and fun company culture
•    Competitive health care -- PPO & HDHP medical plan options
•    Flexible Spending Accounts (FSA)
•    401(k) with match and Employee Stock Ownership Plans (ESOP)
•    Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
•    Employee discounts on all product
•    Deep partner retail discount

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws.  This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish

Similar Jobs

Xsolla - Internship for Administrative Coordinator

Xsolla

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
9 Months ago
Trek - Service Technician/Advisor

Trek

Arlington, Texas, United States (On-Site)
2 Months ago
FuturLab - IT Manager

FuturLab

Brighton And Hove, England, United Kingdom (Hybrid)
2 Months ago
PAPAYA - Customer Support Agent

PAPAYA

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
2 Months ago
Interactive Brokers - Technical Client Support - German speaking (Hybrid working)

Interactive Brokers

London, England, United Kingdom (Hybrid)
6 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Jobs in Delaware, United States

Canva - Corporate Accounting Lead

Canva

San Francisco, California, United States (Remote)
2 Months ago
NVIDIA - Senior Design for Debug Architect and Methodology Engineer

NVIDIA

Santa Clara, California, United States (On-Site)
2 Months ago
The Walt Disney Company - Senior Member Experience Professional - Branch

The Walt Disney Company

Lake Buena Vista, Florida, United States (On-Site)
2 Months ago
Warner Bros Games - Senior Analyst, Market Intelligence

Warner Bros Games

Burbank, California, United States (Hybrid)
2 Months ago
ByteDance - Backend Software Engineer

ByteDance

San Jose, California, United States (On-Site)
2 Months ago
Lionsgate Games - Creative Intern (LG Alternative)

Lionsgate Games

Santa Monica, California, United States (On-Site)
3 Months ago
NVIDIA - Senior Manager, Client Platform Engineering

NVIDIA

Santa Clara, California, United States (On-Site)
3 Months ago
Next Level Business Services - Solution Architect

Next Level Business Services

Mount Laurel Township, New Jersey, United States (On-Site)
6 Months ago
Fluence - Sales Engineer/Senior Sales Engineer - Battery Energy Storage

Fluence

Houston, Texas, United States (Hybrid)
6 Months ago
Electronic Arts - Product Management Intern

Electronic Arts

Redwood City, California, United States (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Administrative Jobs

Next Level Business Services - Security BA

Next Level Business Services

Atlanta, Georgia, United States (On-Site)
6 Months ago
Next Level Business Services - Site reliability engineer -SMTP Service Management (Full) Time

Next Level Business Services

Redmond, Washington, United States (On-Site)
6 Months ago
One of Us - Project Development Assistant

One of Us

London, England, United Kingdom (Hybrid)
2 Months ago
CloudHire - Senior Database Engineer (PostgreSQL)

CloudHire

Jersey City, New Jersey, United States (Hybrid)
6 Months ago
Virtuos - Global Senior System Administrator

Virtuos

France (On-Site)
6 Months ago
Scientific Games  - Advanced Software Engineer

Scientific Games

Bengaluru, Karnataka, India (On-Site)
3 Months ago
ION - Z/OS Senior System Programmer, Italy

ION

Italy (Hybrid)
6 Months ago
Brillio - Salesforce CPQ Architect - R01525561

Brillio

Bengaluru, Karnataka, India (Hybrid)
6 Months ago
Pragma - People Operations Coordinator

Pragma

Culver City, California, United States (Hybrid)
2 Months ago
PwC - IN_Senior Manager_CyberArk _Identity management _Advisory_Pan India

PwC

Mumbai, Maharashtra, India (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Edgewater, New Jersey, United States (On-Site)

Taichung City, Taiwan (On-Site)

United States (Remote)

Haryana, India (On-Site)

Waterloo, Wisconsin, United States (Hybrid)

Louisiana, United States (On-Site)

Summit, New Jersey, United States (On-Site)

Highlands Ranch, Colorado, United States (On-Site)

Madison, Wisconsin, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Trek

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug