SPM Client Director

Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.

At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. 

We are looking for a SPM Client Director to join our Finance & Operations Practice. The Client Director  is responsible for leading SPM client engagements, serving as a functional SPM expert, driving sales efforts to bring in new clients and expand existing relationships, building and coaching our consulting team, authoring thought leadership, and driving best practices for our SPM portfolio.  

Working with the practice leadership, you will contribute to building a team that is able to help our clients improve their businesses utilizing the technology as an enabler.  

Ideal candidates will be able to:  

• Lead client engagements, serving as project lead and functional expert for our clients  
• Use functional expertise to advise on client business processes including sales planning, territory management, quota setting, incentive compensation, sales analytics, and other similar processes 
• Build and coach our SPM team with a focus on client success. This will include working with a diverse team of consultants and architects  
• Bring best practices to the table for project implementations  
• Lead the team to deliver holistic client solutions  
• Support Business Development activities including building proposals for clients, delivering client presentations, and working with channel partners and Spaulding Ridge Business Developers  
• Support client demos and proof-of-concept projects for clients evaluating various technologies  
• Lead project teams supporting multiple workstreams consisting of client-side personnel and Spaulding Ridge consultants while adhering to Spaulding Ridge’s delivery methodology and project standards.  
• Approach problems creatively and apply technology to solve business challenges  
• Contribute to practice development through thought leadership, training development, internal intellectual property development, and management of internal practice processes  
• Work with company leadership to recruit and mentor new talent, seek new opportunities, and cultivate strong relationships with clients and alliances  
• Travel varies significantly, however someone taking on this position should be prepared to travel up to 50% of the time  

Qualifications:  

• Minimum of 8 years of prior work experience, ideally in sales performance management consulting and/or sales operations role  
• Excellent written and oral communication skills; ability to define, influence, and drive change at executive levels and across the broader community of stakeholders  
• Demonstrated experience in translating customer business needs into dynamic solutions provide best in class value for our clients  
• Experience in change management and business process mapping in support or in conjunction with a major SPM software implementation is a plus  
• Expertise in sales performance modeling and analysis  
• Bachelor’s degree in Finance, Accounting, Management Information Systems, or Business preferred or relevant professional experience 

We take care of you!

As an employee of Spaulding Ridge, you will part of a company that is providing innovative opportunities to impact our clients in a meaningful way.  We believe giving back is core to our values and as part of this effort, you will be given the opportunity to participate in different opportunities throughout the year including SR’s day of service, giving back to our global community.  Here are some our great perks and top benefits to highlight:

• Competitive benefits package, including medical, dental, vision, RRSP and Life insurance
• Flexible Time Off
• Paid holiday time
• Paid maternity and paternity leave
• Monthly technology and wellness allowance
• Annual training allowance program

Spaulding Ridge’s Commitment to an Inclusive Workplace 

When we engage the expertise, insights, and creativity of people from all walks of life, we become a better organization, we deliver superior services to clients, and we transform our communities and world for the better.

At Spaulding Ridge, we believe our team should reflect the rich diversity of society and we take seriously the responsibility to cultivate a workplace where every bandmate feels accepted, respected, and valued for who they are. We do this by creating a culture of trust and belonging, through practices and policies that support inclusion, and through our employee led Employee Resource Groups (ERGs): CRE (Cultural Race and Ethnicity), Women Elevate, PROUD and Mental Wellness Alliance.

The company is committed to offering Equal Employment Opportunity and to providing reasonable accommodation to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Spaulding Ridge and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our VP of Human Resources, Cara Halladay (challaday@spauldingridge.com). Requests for reasonable accommodation will be considered on a case-by-case basis.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.