Sr IT Business Analyst

12 Hours ago • 3-4 Years • Business Development

About the job

Job Description

Mattel seeks a Sr. IT Business Analyst to join its regional IT team in EMEA. Reporting to the IT Director, this role involves liaising between IT, business users, and third-party partners. Responsibilities include analyzing business needs, supporting key applications, improving service quality, participating in regional and global transformation projects, and driving adoption of business tools. The ideal candidate will have strong communication, problem-solving, and analytical skills, along with experience in a business-facing IT role. Experience with MS O365, MS Teams, and collaboration tools is a plus.
Must have:
  • Liaise between IT, business users, and 3rd party partners
  • Analyze business needs and support key applications
  • Improve service quality and participate in transformation projects
  • Drive adoption of business tools and solve problems analytically
  • Excellent communication and problem-solving skills
  • 3-4 years of experience in a business-facing IT role
Good to have:
  • MS O365, MS Teams, and collaboration tools experience
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Company Description

CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team

Mattel's regional IT BA team of 4 operates within the Global Technology Organization (GTO). The GTOs primary purpose is to modernize our technology architecture, deliver a best-in-class, end-to-end business transformation across all brands and regions through technology. Standardize global business processes through modern technology platforms. Improve the way we work, Reduce costs across the enterprise & position Mattel for technology-enabled growth.

Job Description

The Opportunity

We are seeking an IT Business Analyst to work within a small regional IT team. Reporting into the regional IT Director, primary responsibilities include liaising between IT, business users and 3rd party IT delivery partners, analyzing business needs, providing support on key business applications and helping to improve the quality of our services. Opportunities to work on regional & global IT transformation projects, supporting rollouts and participating in solution discovery activities.

What Your Impact Will Be:

  • Consultation and escalation point to business users in EMEA.
  • Solicit business requirements for regional and global projects.
  • Acquire subject matter knowledge in a broad range of business processes and applications.
  • Finding local solutions and quick wins to help business users.
  • Drive adoption and standardization of business tool use.
  • Participate in regional and global transformational project work.
  • Build relationships with team members and key business partners.
  • Bring new ideas and fresh perspectives to experienced & long serving teams.
  • Use insights and data to help drive and facilitate improved services of our internal & 3rd party technology providers.

Qualifications

What We're Looking For:

  • Degree in Computer Sciences, Computer Engineering, or other IT related subjects.
  • 3-4 years experienced in a business facing IT role.
  • Excellent interpersonal, verbal & written communication skills.
  • Problems solving skills, an analytical mindset and attention to detail.
  • Self-starter with the ability to work individually and part of a team.
  • Additional technology skills + knowledge of MS 0365 suite, MA Teams & collaboration tools is a bonus.

Additional Information

What It's Like to Work Here

We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

  • We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
  • We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
  • We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are

Mattel is a leading global toy company and owner of one of the strongest of children's and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, individuals with disabilities, and those of all sexual orientations and gender identities.

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About The Company

We empower generations to explore the wonder of childhood and reach their full potential.


We treat play as if the future depends on it — because it does. Play is our language, and we speak to our consumers authentically by representing the world as they see and imagine it.


Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Monster High and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies.

Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies.


Mattel is recognized as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators.

Yunnan, China (On_site)

Warsaw, Masovian Voivodeship, Poland (On_site)

Warsaw, Masovian Voivodeship, Poland (On-Site)

Warsaw, Masovian Voivodeship, Poland (On_site)

Warsaw, Masovian Voivodeship, Poland (On-Site)

Warsaw, Masovian Voivodeship, Poland (On_site)

Kowloon, Hong Kong (On-Site)

Kowloon, Hong Kong (On_site)

Kowloon, Hong Kong (On_site)

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