Staff S&OP Manager - Product Portfolio Planning

Position Summary

The S&OP Manager, Product Portfolio Planning, is responsible for orchestrating the new product introduction (NPI) and product end-of-life (EOL) activities across the organization. This includes planning, directing and coordinating the outcome of key decisions made in the product development project (PDP) and project approval committee (PAC) forums to ensure that business objectives encompassing timeliness, cost, asset utilization, unit volume, revenue growth and/or market growth are met. This role resides in the global integrated planning organization. 

Responsibilities 

• Capture and maintain key assumptions impacting forecasts, production plans, manufacturing and supplier capacity, project scope and launch timelines. Communicate changes to the appropriate stakeholders as needed. 

• Leverage planning tools and systems to manage forecasts, production plans, safety stock targets, scenarios plans and runout models.  

• Represent supply chain planning at NPI project stage-gate meetings (OSR, ORR). Partner with supply chain core team lead on required pre-meeting preparation and content. 

• Forge strong relationships with R&D, development, marketing, sales, regulatory affairs, sourcing/procurement, manufacturing, engineering, quality, packaging, master data management, supply chain, logistics, customer service, finance, legal and/or supply chain GIS leads. 

• Continuous engagement with supply chain senior leadership and sales and operations planning (S&OP) leads to provide visibility of the new product pipeline, projected revenue, status of projects and any issues that may delay or compromise the successful launch of new products. 

• Communicate any risks to customer experience, supply availability or revenue loss to senior leadership in supply chain, product marketing, R&D, customer service, and sales/commercial. Develop supply recovery action plans in coordination with various stakeholders. 

• Monitor performance metrics to ensure governance oversight, including project readiness through various stage-gates. Metrics include but are not limited to forecast accuracy, revenue attainment, supply attainment, customer on-time delivery, supply chain cost, and minimizing scrap and excess and obsolescence (E&O). 

• Coordinate with supply chain, product marketing and master data management to ensure proper material setup within the MRP and PLM systems through the various project stage gates. 

• Assess material impacts of portfolio rationalization and EOL decisions on raw material availability, supply continuity risk, and E&O. Collaborate with supply chain planning, sourcing, procurement, product marketing and finance on execution of last time buys. 

• Document existing NPI and EOL processes and activities, including escalation procedures, and the development of task management models (RAPID, RACI, RASCI) and supporting service level agreements (SLAs). 

• Recommend changes to existing processes to further S&OP process maturity and performance excellence, with the goal of improving NPI and EOL success rates. Oversee continuous process improvements.  

• Develop, test and train on new and improved processes expanding current system capabilities and new system implementations. 

Qualifications 

• Bachelor’s degree and a minimum of 8 years of related experience in operations, supply chain management, business, science or engineering, or another relevant degree program. 

• Master’s degree and a minimum of 6 years of related experience in operations, supply chain management, business, science or engineering, or another relevant field. 

• Minimum 3 years of experience with forecasting, master production scheduling, production planning, scheduling and/or allocation with multiple product lines. 

• Advanced knowledge of SAP ERP/MRP systems (IBP, APO, ECC) other enterprise software applications, word processing, spreadsheets, functional databases and project management tools. 

• Familiarity with GMP and ISO requirements. 

• Successful track record working on multifunctional projects. 

• Professional certifications from the Association for Supply Chain Management (CSCP, CPIM, CTSC), Project Management Institute (PMP, PgMP, PfMP), and/or Lean Six Sigma are desirable. 

• Strong communication skills, including verbal, written and interpersonal skills. Demonstrated experience facilitating meetings and presenting information to various stakeholders, including senior leadership. 

• Proven collaboration, conflict resolution, influencing and problem-solving skills.  

• Has a tolerance for ambiguity with a desire to drive teams to productive solutions. 

• Takes a logical, flexible and collaborative approach to analysis and problem solving. 

• Is self-motivated, welcomes responsibility and takes initiative to solve problems. 

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.