SVP, Head of Branch Banking

6 Days ago • 8 Years +

Job Summary

Job Description

The SVP, Head of Branch Banking will lead branch operations, focusing on client service, deposit growth, and policy compliance. This role involves personnel management, including hiring, training, and performance evaluation. Responsibilities include ensuring adherence to policies, assisting with branch openings/closings, and advising on deposit systems. The role requires community outreach and collaboration with executive management. Additionally, the individual is required to meet CRA volunteer requirements. The role demands excellent customer service and relationship management skills, coupled with a broad knowledge of banking operations.
Must have:
  • Bachelor’s degree in finance or related field or equivalent work experience
  • Minimum 8 years of branch operations experience
  • Minimum 5 years of management or supervisory experience
  • Proficiency with Microsoft Office and banking software applications
  • Excellent organizational and time management skills

Job Details


Our client is seeking a VP, Fraud Management for a direct hire opportunity.    The SVP, Head of Branch Banking will advance and promote the Bank’s three primary objectives for branch operations: 1) provide quality client service, 2) grow core deposits, and 3) ensure compliance with policies and procedures. Address personnel matters, including proposing new staff positions when needed, assisting with hiring efforts, ensuring quality training for new hires and ongoing training for existing staff, recognizing strong performance, coaching in areas needing improvement, and enforcing disciplinary action when necessary. Work with operations support and compliance departments to implement new and ensure adherence to existing policies and procedures. This position requires that the individual work in office, independently, and with minimal supervision. 

Ensures compliance within all Bank policies and procedures, as well as all applicable state and federal banking regulations.

Essential Duties and Responsibilities:
  • Assists branches with meeting their DDA and total deposit growth goals – performance measurements will include an analysis of actual growth results in comparison to goals
  • Conducts branch visits to provide guidance to managers on sales and marketing efforts and maintain strong professional relationships with branch employees and area managers
  • Supports the Bank’s internal donation/sponsorship process, guiding and advising area and branch managers in community outreach
  • Promotes community development, serves in the communities serviced by the Bank branches, and encourages area and branch managers to do the same
  • Manages the hiring, mentoring, and performance management of direct reports and assists area and branch managers with the same duties for their direct reports
  • Directs and monitors operational activities of branches via area managers who report to this position
  • Ensures branch staff are adequately trained and internal controls are operating effectively to achieve acceptable results from internal and external audits and regulatory examinations. This is done in coordination with the SVP Operations Support/Bank Security Officer.
  • Assists in coordination of branch openings, closings, relocations, and other changes in branch services
  • Maintains working knowledge of the Bank’s core and ancillary deposit systems and serves as strategic adviser to the direction of the systems that impact branch operations
  • Meets regularly with executive management and other business units to discuss deposit metric information and service improvement recommendations
  • Assists the EVP Chief Banking Officer with the preparation of reports necessary for reporting to the board of directors
  • Minimum of 10 hours CRA volunteer hours per year. Volunteer hours are typically scheduled within business hours. This is compensable time and mileage is reimbursed 
  • Other duties as assigned

Supervisory Responsibilities:
  • Responsible for the direct supervision of area managers, including training, coaching, and performance management

Qualifications:
  • Bachelor’s degree in finance, business administration, or related field or an equivalent amount of directly related work experience
  • Minimum 8 years of branch operations experience in the financial services or banking industry
  • Minimum 5 years of management or supervisory experience
  • Solid technology skills, including proficiency with Microsoft office (Outlook, Word, Excel, SharePoint, Power Point) and banking software applications
  • Excellent organizational and time management skills with proven ability to prioritize and manage workload and to instill a sense of urgency in others as necessary to meet deadlines and goals
  • Excellent customer service and relationship management skills
  • Sound knowledge of financial, managerial, and leadership principles with broad knowledge of banking operation practices, policies, products, and applicable regulations
  • Excellent problem solving, decision making, and critical and strategic thinking skills, as well as strong attention to detail and concern for data accuracy
  • Excellent analytical and problem-solving skills
  • Strong overall business acumen with an ability to understand the direction, priorities, and goals of the organization
  • Strong leadership and interpersonal skills; presents a positive and professional image, effectively collaborates with diverse teams, and is successful at achieving results through the effort of others
  • Flexibility to engage in travel to visit branches and direct reports in person

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

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About The Company

We ve been in the staffing business for over 10 years because we receive great satisfaction helping both companies and job candidates find their perfect match. Our recruiters take the time to listen to your career goals and ambitions, then work one-on-one with you to help place you in a company that provides the best professional fit. When you and your recruiter agree on a potential match, you ll be briefed with helpful insight into the client s needs.

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