Technical Consultant
Job Summary
Job Description
This Technical Consultant role at Bosch Global Software Technologies involves providing IT infrastructure and application implementation solutions within an enterprise IT environment. Responsibilities include application infrastructure migration and upgrades, service design and transitions (onboarding new applications, due diligence, roadmap definition, implementation, transition planning, competency development, and go-live support). The role also encompasses operational readiness (governance and process implementation), technical consulting for customer escalations, proof-of-concept development, technical documentation, training, IT security implementations (on-premises and cloud), disaster recovery planning, and continuous improvement of infrastructure lifecycle management and automation. The consultant will ensure customer satisfaction and contribute to proposal preparation, requiring occasional travel to customer locations and on-call support.
Must have:
- IT infrastructure and application implementation
- Application migration and upgrades
- Service design and transition planning
- Technical consulting and customer escalations
- Disaster recovery and IT security
- Technical documentation and training
Job Details
Company Description
Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
Job Description
- Provide IT infrastructure and Application implementation solutions in Enterprise IT
- Enterprise IT Application Infrastructure Migration and Upgrades
- Service Design and Transitions (On-boarding new Applications, participate in due diligence, defining roadmap, Implementation of new services, transition plan, competency development and go-live support)
- Operation Readiness (governance and process implementation)
- Technical Consulting for Customer Escalations in collaboration with onsite / offshore team / customer coordinators and Stakeholders
- Proof of Concepts, Technical documentation, and technical trainings
- IT security implementations for On-premises and Cloud infrastructure
- Conceptualization - Disaster Recovery, Backup and Restoration, Data Disposal and Decommission
- Continuous improvement of Infrastructure Lifecycle Management and Automation
- Quality delivery of services committed to the customer as per the defined Service Levels and KPI’s
- Ensure Customer Satisfaction in the Services Delivered and Continuous improvement of services
- Support in Proposals preparation for new and existing services
- Should be able travel to customer location for business needs
- Provide On Call readiness support if applicable
Qualifications
B.E/B.Tech /M. Tech / MCA
Additional Information
8-10years
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