We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
 

As the Technical Product Manager, Supply Chain, you will spearhead strategic initiatives to revolutionize our supply chain ecosystem through innovative technological solutions. Leveraging our expertise, you will navigate complex challenges and drive forward-looking designs to optimize our operations, ensuring alignment with business objectives and industry standards.

How you'll CREATE:

• Develop and execute a comprehensive technology strategy in collaboration with key stakeholders, driving transformative changes that enhance supply chain efficiency and resilience.

• Cultivate and maintain formal networks with over 15 technology delivery partners to implement software solutions, including SaaS providers and outsourced delivery partners, fostering a seamless tech ecosystem.

• Provide strategic direction and partnership with e-commerce stakeholders to optimize order management, warehouse operations, and procurement processes, enhancing efficiency and customer satisfaction.

• Oversee the management of third-party strategic roadmaps in coordination with internal and external partners to achieve outcome-oriented goals.

• Provide expert guidance on supply chain technology matters, offer insights, facilitate gathering sessions, and provide recommendations to senior leadership to inform strategic decision-making.

• Implement front-end solutions to streamline customer service, enhance operational performance, and reduce product overhead.

• Drive development of scalable end-to-end cross functional processes, ensuring smooth execution from conception to delivery at an enterprise level.

• Translate complex business challenges into actionable requirements, leveraging automation and cross-functional collaboration to minimize errors.

• Collaborate with various stakeholders, including supply chain operations, e-commerce teams, and distribution centers, to review and test proposed solutions before implementation.

• Act as a subject matter expert, providing insights on optimizing business processes through technology solutions.

• Establish and integrate industry standards to manage Physical Supply Chain data across our global technical ecosystem and drive accountability and continuous improvement across the organization.

• Champion the implementation of secure, scalable solutions that align with UMG Technology standards and support our long-term digital transformation goals.

How you'll LEAD:

• Excellent interpersonal and consulting skills, capable of managing multiple stakeholders with diverse priorities.

• Demonstrate ability to navigate significant barriers to entry and influence top management decisions on critical technology initiatives.

• Ability to communicate technical concepts in clear, non-technical language to various audiences.

• Understanding of regulatory compliance and corporate data governance.

• Proficiency in security, authentication, and identity management best practices.

• Strong project management skills, experienced in Agile and Waterfall methodologies.

• Works on issues that have a substantial impact on design, selling success, or future concepts with UMG.

• Exercises wide latitude in determining objectives and approaches to critical assignments, leading with autonomy and strategic vision.

• Ownership mentality with a growth mindset, willing to challenge the status quo.

• Familiarity with SAP and Tableau is a plus.

Bring your VIBE:

• 15 years of experience with a bachelor’s degree; or 13 years and a Master’s degree; or equivalent experience in a combination of Senior Business Analyst and/or Project Management roles.

• Proven track record of technical innovation and problem-solving to enhance supply chain efficiency.

• Preferred experience in the music industry, entertainment sector, or physical supply chain technology.

#LI-Remote

Perks Playlist:

• Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit

• Comprehensive medical, dental, vision, and FSA options, as well as:

  • 100% coverage for out-patient mental health services

  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)

  • A lifetime fertility support allowance of $30,000 to plan participants

  • Student Loan Repayment Assistance and Tuition Reimbursement

  • 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation

• Variety of ways to prioritize much-needed time away from work including:

  • Flexible Paid Time Off (PTO) for exempt employees

  • 3-weeks PTO for non-exempt employees

  • 2-weeks paid Winter Break

  • 10 Company Holidays (including Juneteenth and Wellbeing Day)

  • Summer Fridays (between Memorial Day and Labor Day)

  • Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

Job Category:

Salary Range:

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  All candidates are encouraged to apply.