Technical Writer

Join the API Revolution at Gravitee—Where Innovation Meets Growth

Since our beginnings in 2015, Gravitee has grown into a global force, recognized as a 2024 Gartner Magic Quadrant™ Leader for API Management. What started with four developers challenging the complexities of APIs has evolved into a revolutionary platform powering API and event stream ecosystems worldwide. We’re driving digital transformation for top enterprises, from Michelin to Roche to Blue Yonder and beyond, offering unmatched control over APIs and event streams.

Our rapid growth and leadership in API management are fueled by our team’s commitment to excellence and our core values:

• Passion: We bring excitement to everything we do, constantly innovating to stay ahead of the curve.
• Hold Nothing Back: We go above and beyond to help customers and teammates succeed, holding ourselves to the highest standards.
• Professionalism: We believe in clear, respectful communication and prioritize the needs of our team and customers.

Join us on this journey. Be part of a team that’s redefining what’s possible in API management, and shaping the future of digital transformation. The possibilities are endless—be a part of the revolution!

THE ROLE & WHY IT EXISTS

Gravitee.io is taking APIs to the next level — we are the premier, open source API platform and we want everyone to know how amazing our software is. To make this happen, we are looking for someone passionate, curious and ambitious. This is where you come in. 

We are currently recruiting for a Technical Writer to help build and deliver on our documentation strategy. As Tech Writer, you will be responsible for helping us create the new Gravitee end-user documentation site and experience, and creating/maintaining flawless end-user documentation. This will include, but might not be limited to, static site generation, working with Engineering to build installation documentation, creating user guides for use cases and product features, documenting new releases, and writing technical how-to tutorials.

Passion and experience in all things technical is an important part of this position- if you have strong technical or application development experience and have wanted to use your knowledge and skillset in a different way, this could be the perfect opportunity for you.

WHAT YOU WILL BE DOING

Your daily to-do list will feature some or all of the following, but is not limited to:

• Helping guide documentation strategy along with guidance from leadership
  
• Explore building new documentation sites using static site generators and docs-as-code approaches
  
• Working with the Engineering, Solutions Engineering, and Architecture teams to update and/or create clear, concise installation documentation
  
• Making sure all end-user documentation is up-to-date, clear, and easy to follow
  
• Creating new feature and how-to documentation with new releases or product changes
  
• Fielding and responding to needs and requests from field teams around documentation

ESSENTIAL SKILLS The right candidate will possess at least the following skills, if not more:

• 3-5+ years of experience as a technical writer or developer
  
• Experience writing technical documentation for developer-focussed software companies.
  
• Expert level understanding of the developer persona.
  
• A conceptual understanding of application development, APIs, and API Management (you do not have to have practical application development experience)
  
• Familiarity with Markdown, Git, and Github are preferred
  
• Experience with Docker or other cloud deployment technologies
  
• Familiarity with (or desire to learn) screen recording and video tutorial creation

PREFERRED BUT NOT REQUIRED

• Experience with web technologies (HTML, CSS, JavaScript) and template engines (Jinja2 preferred) are preferred, but not required
• Programming knowledge (some experience with Java, JavaScript, Python, etc.)
• Basic experience with APIs and API Management is a major leg up

AT GRAVITEE, YOU’LL GET…

• Excellent medical coverage to keep your body and mind healthy
• Pension or 401k program options for all locations
• Stock option plan for employees
• 25 days holiday/vacation in addition to in-country national holidays
• 3 mental health days per year with an allowance toward a mood-boosting activity of your choice
• Birthday off to celebrate your dayLearn and grow with our professional development allowance to be used to benefit your career
• Quarterly outings and an annual off-site in an exciting location!
• Hybrid culture with options to go in to an office in one of our hubs
• Ability to work for one of the fastest-growing companies and alongside some of the most talented people in the API technology sector
• A meaningful, progressive, global company culture that is as fun as it is hardworking
• Endless growth opportunities

At Gravitee, no employee or applicant will be treated less favorably on the grounds of their sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief.

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