Title Processing Specialist I

About Tekion:

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

Job Description

Tekion is seeking a highly organized and detail-oriented Title Processing Specialist I to join our dynamic team. As a key member of our operations department, you will play a crucial role in ensuring the accurate and efficient processing of vehicle titles. 

Responsibilities:

• Review and verify title information for accuracy and negotiability. 

• Process title reassignments and releases for sellers and buyers. 

• Prepare and submit necessary paperwork, such as title applications, repossession affidavits, and correction affidavits. 

• Provide exceptional customer service by promptly responding to client inquiries and resolving title issues. 

• Collaborate with state DMV/BMV agencies to address title-related concerns. 

• Monitor title aging to ensure timely processing and follow-up. 

• Assess and determine appropriate outcomes for title release requests. 

• Post charges and submit check requests for state work. 

Qualifications

• High School Diploma/GED and at least 3 years of experience in the auction/automobile industry or at a Department of Motor Vehicles (with a focus on title processing). 

• OR a combination of education and experience, such as a degree/certification in a related field and up to 1 year of relevant experience. 

• OR 5 years of experience in a related field. 

• Proven experience in vehicle title processing and handling. 

• Strong organizational skills and attention to detail. 

• Proficiency in typing and 10-key data entry. 

• Excellent communication skills and a customer-centric approach. 

• Ability to recognize title brands and other relevant notations. 

Perks and Benefits

• Competitive compensation and generous stock options
• 100% employer-paid top-of-the-line medical, dental and vision coverage
• Great benefits including unlimited PTO, parental leave and free snacks and beverages
• The opportunity to work with some of the brightest minds from the Silicon Valley's most dominant and successful companies
• Be part of an early stage, hyper-growth startup with the opportunity to grow and prosper
• Work on the latest and coolest technologies – everything is home-grown and built ground-up
• Dynamic work environment with a strong sense of community and collaboration
• Open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
• Exciting opportunities for career growth and development

Current Tekion Employees – Please apply via Greenhouse Internal Job Board

Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics. 

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