Universal Music Group 2025 Summer Internship: Merchandise & Retail

2 Months ago • Upto 1 Years • Miscellaneous

Job Summary

Job Description

This internship at Universal Music Group's Fame House focuses on Merchandise & Retail, specifically supporting store management. Responsibilities include assisting store managers with project management for e-commerce stores, setting up and maintaining store environments, updating product information, monitoring shipping rates, coordinating restocks, working with account managers and fulfillment partners to ensure efficient customer experiences, managing inventory, and assisting with logistics and warehouse management. The intern will also create periodic reports, make recommendations to drive revenue, and ideate merchandise with marketing teams. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Must have:
  • Strong attention to detail
  • Strong organizational skills
  • Ability to multitask
  • Excellent communication skills
  • Microsoft Office proficiency
  • Passion for music and merchandise

Job Details

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
 

Job Description

Program Eligibility:

  • Currently enrolled at an accredited two or four-year college/university in the United States, pursing an undergraduate, graduate and/or law degree  
  • Graduating between Spring 2025 - Fall 2027  
  • Have access to housing and transportation within the designated city (We do not offer housing accommodations)
  • Legally authorized to work in the United States and will not require sponsorship for employment visa status, now or in the future (e.g., H1-B, OPT, etc.)
  • Commit to 20 - 40 hours per week (based on individual business area) 

Fame House:

Fame House is an award-winning global company with a modern approach to direct-to-fan marketing and e-commerce.  With roots in the music industry, Fame House works with artists, labels, events, and brands to implement digital marketing, commerce, and social media strategy to drive fan acquisition, engagement, and sales. Since 2011, Fame House has been a critical behind-the-scenes partner to the most successful players in the music and entertainment industry, helping clients navigate the ever-evolving digital world.

Fame House: Store Management (onsite PA):

How You’ll CREATE:

  • Assist Store Managers with project management for ecommerce stores
  •  Assist Store Managers in setting up & maintaining store environments
  • Lead management on stores as needed
  • Update products, descriptions, images, and other customer-facing information to ensure the store front end functionality is optimized
  • Handle one-off platform updates to shops
  • Monitor shipping rates for accuracy
  • Assist Store Managers by coordinating product restocks
  • Work with Account Managers to make sure all details needed concerning new launches and stores are received in a timely manner from clients
  • Assist with managing inventory levels and inventory reporting
  • Manage comp shipment requests
  • Assist with logistics and warehouse management
  • Work with fulfilment partners and customer service team to provide efficient customer experiences • Conduct periodic reports for clients as needed
  • Assist with using sales reports to make recommendations to drive revenue for clients
  • Work with marketing account teams to ideate and create unique, topical merchandise for clientele

Bring Your VIBE: (ALL ROLES)

  • Strong attention to detail
  • Strong organizational skills and efficiency
  • Ability to multitask and meet tight deadlines in fast- paced, high-pressure environments
  • High level of integrity
  • Discretion in handling confidential information
  • Professionalism in dealing with senior professionals inside and outside the company
  • A “can-do” attitude
  • Knowledge of Microsoft Office (Word, Excel, PowerPoint) 
  • Self-starter
  • Excellent communication skills
  • A passion and enthusiasm for music and merchandise
  • Self-starter who can complete tasks with minimal supervision
  • Easily adjusts to shifting priorities

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish


Job Category:

Internships

Salary Range:

$13-$25 per hour

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  All candidates are encouraged to apply.

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