Usage Billing Specialist

1 Month ago • 1-2 Years

Job Summary

Job Description

The Usage Billing Specialist handles order requests for usage-based products, ensuring accurate billing and invoice generation. This role maintains customer billing data in the database for sound decision-making. Responsibilities include handling order processes, resolving billing queries, performing monthly billing runs, managing customer data, reconciling contracts, preparing reports, and maintaining data integrity. This role requires ensuring all compliance is observed. The role requires strong data interpretation skills, understanding of computer systems like SAP, Salesforce, and Siebel, and dedication to accuracy, completeness, and continuous improvement. The candidate needs to be able to prioritize tasks and has good written and verbal communication skills. The candidate should be able to work independently and lead multiple tasks simultaneously.
Must have:
  • Graduate in Commerce, Accounting, or Financial Management
  • 1-2 years Finance/Billing/Order-To-Cash experience
  • Strong data interpretation skills
  • Good written and verbal communication skills
Good to have:
  • Familiarity with SAP, Salesforce, and Siebel
  • Ability to prioritize and attention to details

Job Details

The Usage Billing Specialist plays a key role in handling order requests related to usage-based products, ensuring billing is both accurate and complete.

Further, this role must ensure that the customer billing data are accurately maintained in the database and such database can be used as a basis to make a sound decision making.

Responsibilities:

  • Handle the order process for usage products, including order creation and ensuring timely, accurate invoice generation.

  • Handle internal and external customer billing queries ensuring issues are resolved according to departmental guidelines.

  • Perform the billing run on a monthly basis.

  • Creating and modification of customer master data.

  • Reconciliation of the contracts terms vs usages.

  • Preparation of monthly usage reports.

  • Maintain the data integrity in billing system.       

  • Responsible for ensuring all compliance are rigorously observed and accountable for external & internal compliance audit.      

Required Skills:

  • Graduate in related field such as Commerce or Accounting or Financial Management.

  • 1-2 years Finance/Billing / Order-To-Cash background

  • Exhibits strong data interpretation skills, with the ability to extract relevant insights from sophisticated datasets.

  • Possesses a proven understanding of computer systems, with familiarity in SAP, Salesforce, and Siebel considered a strong advantage.

  • Demonstrates a strong dedication to accuracy, completeness, and continuous improvement in assigned tasks, contributing to an outstanding customer experience.

  • Ability to prioritize and has attention to details.

  • Demonstrates strong deadline orientation and excels at leading multiple tasks simultaneously.

  • Should possess good written and verbal communication skills.

  • Ability to work independently on multiple activities, showing appropriate level of prioritization and escalation skills.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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About The Company

LSEG (London Stock Exchange Group) isa leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.

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