UX Researcher (Graduate Hire)

1 Day ago • Upto 3 Years

About the job

Summary_{By Outscal}

OKX is seeking a UX Researcher to join their growing team in Singapore. This graduate level role requires 0-3 years of experience with UX research methods and strong communication skills. Familiarity with the blockchain and fintech industry is a plus. The position offers competitive compensation and benefits, including L&D programs and team building events.

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.

Note that this role is a graduate level hire with less than 3 years of working experience.

Who We Are

At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.

We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.

About the UX Research team

Global Research at OKX is a team of 8 researchers across the world, we drive customer centricity and innovation for the company, by delivering customer voice and insights into all phases of product development to make products usable and useful. We work in agile and embedded model, working very closely with product and design teams to implement our insights.

What You’ll Be Doing

Identify research opportunities with product managers, product designers, content designers, and/or data analysts
Lead and execute a variety of qualitative and quantitative research projects from planning to facilitation to reporting
Contribute towards building research panels and continuous user feedback loop.
Conduct thorough research to analyze competitors and identify emerging industry trends, which will help inform product strategy and design decisions.
Provide support for larger, more complex research projects led by senior researchers.

What We Look For In You

Bachelor’s degree in a relevant field (Human-Computer Interaction, Psychology, Sociology, Anthropology, Design or a related discipline).
0-3 years of experience in UX research or related roles (internships, case studies and academic research experience welcome).
Familiarity with common UX research methods (user interviews, surveys, usability testing, card sorting, diary studies, etc.).
Ability to proactively contribute to projects, seek out new knowledge and embrace feedback.
Strong English communication skills, both written and verbal.
Knowledge and interest in the blockchain and fintech industry