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Account Manager

1 Month ago • 2 Years + • Account Management

Job Summary

Job Description

Growe is seeking an Account Manager with 2+ years of experience in a PSP or payments environment. Responsibilities include managing application processes, liaising with partners, creating integration tasks, conducting market research, supporting KYC/compliance, assisting internal teams, and analyzing competitors. Strong communication, attention to detail, and problem-solving skills are essential. Proficiency in MS Office, Google Search, SimilarWeb, and task tracking tools is also required. The role involves working with both internal and external stakeholders, including partners' sales and account management teams.
Must have:
  • 2+ years Account Management (PSP/Payments)
  • Excellent communication skills
  • KYC/Compliance understanding
  • Contractual relations knowledge
  • Market research & analysis
  • Advanced MS Office skills
Good to have:
  • Experience with online payment integrations
  • Understanding of corporate cash flow
  • Good presentation skills

Job Details

Growe welcomes those who are excited to:
  • Fill out application forms, gather documents from internal departments, register back offices, etc;

  • Support of the whole application process;

  • Support of relations with partners daily, communication with their sales and account management teams;

  • Create tasks for integration and provide all necessary information to start integration to the product manager and developer;

  • Create group chats with providers for internal teams, inform of contract conditions and details to relevant internal teams;

  • Perform market research for the most popular payment methods and their understanding;

  • Search for payment and other providers in respective markets, contacting them;

  • Support KYC and compliance process during application in both ways, adjust the company's website to meet provider's requirements;

  • Assistance to fin team, ops team in escalation of their requests to partner's management and Head of Payments;

  • Search for competitors in the market and analyze their payment methods, flows, limits, and providers.

We need your professional experience:
  • English at upper intermediate level;

  • 2+ years as account manager or similar position in PSP or payments;

  • Experience in communication with foreign customers or partners;

  • Understanding of basic principles of contractual relations;

  • Understanding of KYC and compliance procedures;

  • Basic understanding of corporate cash flow, income,and  expenses;

  • Basic understanding of online payments technical integrations, funnels, flows;

  • Advanced MS Office, Google Search, Similar Web, task tracking, cloud storage user.

We appreciate if you have those personal features:
  • Attention to details;

  • Persistence;

  • Resourcefulness;

  • Quick tasks execution;

  • High level of communication skills;

  • Good team player;

  • Ability to communicate with partners independently;

  • Good presentation skills.

We are seeking those who align with our core values:
  • GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

  • DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

  • BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

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