Sr. Project Manager

1 Day ago • All levels • Product Management

About the job

SummaryBy Outscal

Must have:
  • PMP/Prince2 certification
  • Experience managing technical projects
  • Excellent communication skills
  • Technical knowledge of data center operations & cloud technologies
  • Project planning & execution expertise
Good to have:
  • ITIL certification
  • Experience with virtualization technologies
  • Experience with application/platform migration
  • Knowledge of project management tools (MS Project, Visio)
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 Job Description:
 
We are seeking a Professional Services Sr. Project Manager to lead, coordinate and monitor ProfessionalServicesprojectsfrominitiationthroughdeliveryforcomplexclient engagements. Builds relationships with the customer to identify new opportunities to help them with their business problems. Servesasliaisonbetweeninternalandexternaltechnicalandnon-technical departments in order to ensure that all targets and requirements are met. Delivers results ensuring technical projects are completed on schedule and within budget.
 
JOBREQUIREMENTS:
Key Accountabilities
General
·  WorkwithRackspaceandclientstakeholdersingatheringanddocumentingrequirementsthat solveacustomer’spainpointorobjectivesthroughprojectoutcomesandbenefitsrealization.
·       Serves as liaison between clients and Rackspace technical and non-technical departments in order to ensure that all targets and requirements are met.
·       Build and maintain a network of cross-functional technical resources within Rackspace and acrossanyrelativepartnershipstoallowforhigherproductivity,increasedbusiness,andrapid resolution of problems and escalations.
·       ContributetotherefinementoftheRackspaceProfessionalServicesmethodology.
·       Provide FANATICAL support by driving the value of Rackspace to both potential and existing Rackspace customers and internal sales teams alike.
·       Ability to travels required.
 
Project Management
 
·       Responsible for the scope, planning, monitoring and execution of technical projects from initiation through delivery, ensuring they remain on schedule and within budget, cost and quality tolerances.
·       Responsible for the preparation of key project documents(PID,plans,logs,reports)and other key deliverables through the life of the project.
·       Proactively works to identify and manage project risks and issues. Ensures appropriate response plans are developed executed.
·       Effectively manages change to the project baseline by assessing project variance and evaluating impacts supported by the use of rigorous change control processes.
·       Monitors the delivery of project deliverables from third parties inside and external to Rackspace and tracks progress of same through continuous communication with project members.
·       Prepares and presents reports on project progress and problems to Rackspace and client stakeholders.
 
Pre-Sales Engagement
 
·       Assists in the preparation of proposals, RFP/RFI responses, & Statements of Work (SoW). This includes the analysis and development of scope, duration, deliverables, resources, risk, assumptions and dependencies.
·       Regularly collaborates with Sales pursuit teams, Programme & Project Managers, Technical Consultants, Solutions Architects, Partners, and extended cross-functional teams during presales and project delivery to ensure timely delivery and awareness of potential problems or risk requiring resolution or mitigation.
 
PERSONSPECIFICATION:
Expertise/Qualifications
 
·       PMP/Prince2(Practitioner)certification.
·       Provenabilitytoorganiseandexecuteprojectsinaconsistent,repeatableandreliable manner.
·       Technical conversational knowledge in the following areas:
o    Data centre strategy &operations
o    Capacity, utilisation, and performance
o    Backup, storage, and disaster recovery
o    migration & consolidation
o    ITService Management and Service Delivery (ITILcertificationpreferred)
·       Excellenttimemanagement,communications,decisionmaking,presentation,human relations and organization skills.
·       Able to resolve problem sinatimely manner.
·       Ability to communicate technical information and ideas so others will understand.
·       Generalknowledgeofcloudtechnologies,IToperations,projectmanagementoperations.
·       Abilitytoadapttoarapidlychangingenvironment,handlingshiftingprioritiesandambiguity.
·       EnterpriseleveluseofMSOfficesuiteincludingProjectandVisioandknowledgeofother project management tools.
 
Experience
 
·       (essential project management experience or scoping, planning, leading and monitoringtechnicalprojectsfrominitiationthroughdeliverypreferablyinmanagedservices or hosting.
·       (essential) working on infrastructure technology projects including one or more of the following:
o    virtualisation technologies.
o    application/platform migration.
o    data/storage/network migration and / or management.
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