Business Analyst (B.Tech Grads)

Loyalty Juggernaut Inc. (LJI) is a Silicon Valley-based product company, founded by industry veterans with decades of expertise in CRM, Loyalty, and Mobile AdTech. With a global footprint spanning the USA, Europe, UAE, India, and Latin America, we are trusted partners for customer centric enterprises across diverse industries including Airlines, Airport, Retail, Hospitality, Banking, F&B, Telecom, Insurance and Ecosystem.

As pioneers in next-generation loyalty and customer engagement solutions, we are not just transforming loyalty—we are redefining it. With a passion for innovation and a commitment to excellence, LJI is reshaping the loyalty landscape, enabling enterprises to create meaningful, long-lasting relationships with their customers. We are THE JUGGERNAUTS, driving innovation and impact in the loyalty ecosystem.

At the core of our innovation is GRAVTY®, a revolutionary Digital Transformation SaaS Product that empowers multinational enterprises to build deeper customer connections. Designed for scalability and personalization, GRAVTY® delivers cutting-edge loyalty solutions that transform customer engagement across diverse markets.

Our Impact:

• 400+ million members connected through our platform.
• Trusted by 100+ global brands/partners, driving loyalty and brand devotion worldwide.

Proud to be a Three-Time Champion for Best Technology Innovation in Loyalty!!

Explore more about us at www.lji.io.

The OPPORTUNITY

As a Business Analyst, you will collaborate with renowned multinational companies and brands, helping them deliver unique and innovative Loyalty Management solutions . You will engage with our global enterprise clients to analyze their business challenges, provide strategic insights, and lead the seamless implementation of our GRAVTY® product.

What will you DO:

The job will involve intense Business Consulting and Product Implementation

* Conduct structured discovery with clients, analyze requirements, key pain points and opportunities, target business and IT outcomes.

* Conduct cost-benefit and market feasibility/relevance analysis.

* Study competitive landscape, market trends impacting their business, etc.

* Advise customers on customer loyalty strategies, define measures (KPIs) for success.

* Deliver program definition, provide ongoing oversight, track program performance and optimization strategies.

* Design, implement, and test the solution.

* Plan and deliver training for client users.

* Deliver world-class post-implementation support as per the SLAs support and exceed client expectations.

* Develop project collaterals.

You will be a GREAT FIT if you

* Are a B.Tech graduate (2024/2023) , with an excellent academic grades (7.5 CGPA and above only).

* Have 0-1 years of Business Analysis/Product implementation experience.

* Possess excellent spoken and written communication skills with a passion for client interfacing role.

* Have an ability to understand, document, and effectively communicate up and downstream systems and process impacts.

* Are a natural problem-solver with strong logical thinking and analytical skills.

* Have a flair to excel and lead in a fast-paced, start-up environment while taking on diverse responsibilities.

* Have an experience with Microsoft PowerPoint, Excel /and other IT Tools.

Why should you consider us?

At LJI, you'll experience:

* A collaborative and empowering work culture that fosters continuous learning and growth.

* Opportunities to make a tangible impact on our clients' businesses.

* A chance to collaborate with a talented team of passionate individuals.

* The satisfaction of contributing to a rapidly growing company with a global presence and industry recognition.