Business Analyst (IT) III – 21816

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire a Business Analyst (IT) III for a Global online marketplace platform, a dynamic, inclusive culture, championing innovation and global commerce while empowering individuals and creating unparalleled economic opportunities.  

You’ll join the analysis team to lead global Salesforce CRM rollouts, collaborating with cross-functional teams to capture and deliver business requirements effectively. This is a 4-6 months of contract opportunity. The role is located in Austin, Texas (Onsite). 

Business Analyst - Responsibilities: 

• Work closely with relevant stakeholders to gather, understand and define business requirements 

• Understand the structure, policies and operations of an organization to recommend solutions that enable the organization to achieve its goals 

• Develop user stories and to-be process flows to support the design and development of our Salesforce solution 

• Partner with the Product Manager to translate product roadmap features into well-defined product requirements/user stories 

• Work collaboratively with team members to design a solution that will meet business requirements and create user stories 

• Collaborate with developers and QA to test and verify that solutions will meet business requirements 

• Plan and drive key meetings with stakeholders and experts including requirement sessions, system demos and user acceptance testing 

• Participate in prioritization meetings with the SCRUM master and Product Owner 

• Manage risks and issues, escalating to senior stakeholders for resolution 

• Coach and facilitate champion users across various teams to enhance their success 

• Provides ongoing production support, including responding to user issues, collaborating with the technical team to analyze and resolve reported system issues, and communicating the resolution of issues to the departments 

• Document use cases, business/system/functional requirements 
   

Business Analyst – Requirements: 

• Excellent interpersonal skills, verbal and written communication in English 

• Excellent stakeholder management skills 

• Strong organisational skills 

• Team player 

• Experience of working in an agile environment 

• Highly adept to change 

• Willingness to learn 

• Strong experience with Salesforce CRM (primary Sales Cloud, Experience Cloud) 

Perks & Benefits:   

• Medical, Dental, and Vision Insurance  

• Life Insurance  

• 401k Program  

• Commuter Benefit  

• eLearning  

• Education Reimbursement  

• Ongoing Training & Development  

• *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks.  

To learn more about this Business Analyst (IT) III opportunity, apply now. Our recruitment team will be in touch, guide you through the interview process, and advocate on your behalf. 

Employer Details:

• Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
• Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
• Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
• Onward Search is a drug-free workplace.
• Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing and technology. Our clients are continuously turning to us to fill their open positions. Therefore, there is no application deadline for this position, as we are seeking candidates for this type of role across all our clients on an ongoing basis.