Customer Engineer Sovereignty Specialist

1 Day ago • 10 Years + • Cyber Security

Job Summary

Job Description

As a Customer Engineer Sovereignty Specialist, you'll partner with technical Sales teams as a Security and Compliance expert, differentiating Google Cloud for customers. You'll help prospective and existing customers understand Google Cloud, develop cloud solutions, engage in proofs of concept, and troubleshoot technical security and compliance issues. You'll engage with customers to understand their needs, present solutions, and partner with internal engineering to improve products. Responsibilities include advocating for sovereignty on technical topics, managing customer relationships with executive stakeholders, partnering with cross-functional Google teams, contributing to technical strategy updates, supporting regulatory engagements, and owning key sovereignty customer engagements. This role requires fluent German for client relationship management in the region.
Must have:
  • Bachelor's degree or equivalent experience
  • 10+ years cloud native architecture experience
  • Experience selling cloud solutions in regulated industries
  • Security expertise (application security, IAM, etc.)
  • Regulatory, compliance, and privacy framework knowledge
  • Fluent German communication
  • Experience with sovereignty partners
  • Technical stakeholder and executive presentation skills
Good to have:
  • Security sales engineering experience
  • Experience at regulatory bodies
  • Experience in multinational regulated markets
  • Understanding of European sovereignty landscape

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture and positioning and selling cloud solutions in regulated industries such as Government or Financial Services.
  • Experience in security matters (application security, identity, access management systems, confidential computing, risk management, etc.), regulatory, compliance, and privacy frameworks, and working with sovereignty partners.
  • Experience in Infrastructure Modernization, Application Modernization, Security, Data Management, or Smart Analytics.
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders.
  • Ability to communicate in German fluently to support client relationship management in this region.

Preferred qualifications:

  • Experience engaging with various stakeholders (C-level to technical engineering) and major customers.
  • Experience as a security sales engineer in a cloud computing environment, or in a customer/partner-facing role.
  • Experience at regulatory bodies or participation in formation of regulatory frameworks.
  • Experience in regulated markets for multinational companies and jurisdictions.
  • Knowledge of security, compliance, and privacy.
  • Understanding of the current sovereignty landscape in Europe.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will partner with technical Sales teams as a Security and Compliance subject matter expert to help differentiate Google Cloud for the customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to technical security and compliance. You will engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will partner with internal engineering stakeholders to improve products and build solutions.

You will be a part of a team of fellow Googlers working in an environment of respect where Google promotes equal opportunities to succeed.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Be a local sovereignty advocate on technical topics and the local field interface to Engineering teams.
  • Own technical conversations with major customers and manage the relationship with these customers and executive stakeholders.
  • Partner with cross-functional Google teams to represent Google Cloud to a variety of customers.
  • Work with Google Cloud leadership on technical strategy updates.
  • Support regulatory engagements on technical matters and be the technical owner on key sovereignty customer engagements.

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