Cyber Claims Adjuster

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What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

In this role you will be the main claims liaison between multiple insurers and the Claims Manager for assigned personal lines claims. This role will also be responsible for all administrative duties with a newly established Captive Insurance Program, such as running required bordereau reports, establishing workflow compliance, issuing payments, maintain enrollment records and all other associated tasks.  

What You'll Bring:

• 3-5 years of Insurance Claims experience in property/casualty
• Bachelors Degree or Claims Designation
• Excellent writing and communication skills are required, ability to review policy and draft detailed Reservation of Rights and Denials. 
• Must be able to obtain continuing education credits.
• You must have at least one insurance adjusters license in your domiciled State and the ability to obtain further adjuster licenses as required.

We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your development in:.

• A background in Captive Insurance programs a plus.
• Ability to grow into a role that will be a key contributor in a new Captive Cyber Insurance initiative.
• Able to learn and grasp insurance concepts as well as cyber related claim scenarios required.

Impact You'll Make:

• Collaborate with claims manager and internal Resolutions/Fraud Team to identify and document handling strategy within the scope of personal cyber coverages
• Able to work with a claims software system that tracks claims diary, claims assignments, notes, creation of loss/bordereau reports.
• Ability to create/run required reports for a Captive Insurance Program.
• Become a key contributor and taking ownership of the Captive Insurance program to ensure highly functioning operations.
• Identify coverage issues and draft appropriate letters to policyholder Process claims in accordance to Best Practices Claims Guidelines with guidance from claims manager
• Serve as point of contact for the reinsurance partners in a newly established Captive Insurance Program.
• Complete training in field of cyber claims and maintain current knowledge of trends and best practices. Obtain required State licenses and maintain required Continuing Education.
• Act as a liaison between the cyber claims team and internal/external stakeholder in the establishment of a Captive Cyber Insurance program by documenting and following established workflows.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

Pay Scale Information :

The U.S. base salary range for this position is $51,700.00 - $75,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.

Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

 

TransUnion's Internal Job Title:

Analyst, Consumer Capability