Data Center Technician

4 Months ago • All levels

Job Summary

Job Description

This Data Center Technician role at Google in Skien, Norway involves installing, configuring, testing, troubleshooting, and maintaining hardware (servers and components) and server software (Google's Linux cluster). Responsibilities include configuring network components (routers, switches, etc.), participating in or leading projects involving large-scale installations, developing contingency plans, and resolving technical issues. The role requires collaboration with various teams and involves manual tasks such as rack installation. The work is physically demanding but offers exposure to cutting-edge computer technology. The position contributes to the deployment, maintenance, and support of Google Cloud region infrastructure and requires troubleshooting critical issues.

Must have:

Bachelor's degree or equivalent experience
Experience with computer/server hardware troubleshooting
OS and networking protocol knowledge
Data center/NOC experience
Server system maintenance and monitoring

Good to have:

Project management and leadership experience
Linux OS experience
Collaboration and problem-solving skills

3 skills required

3 skills required for this role

Add these skills to join the top 1% applicants for this job

problem-solving

networking

linux

Job Details

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
Experience with computer hardware and server hardware or troubleshooting/diagnosing.
Experience with operating systems and networking protocols.

Preferred qualifications:

Experience working within a data center or network operation center environment.
Experience in maintenance and monitoring of server systems.
Experience in project management and leadership.
Experience with Linux operating systems.
Ability to collaborate and partner with teams to overcome issues.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

Contribute to and lead efforts/projects in the deployment, maintenance, and support of Google Cloud region (e.g., cloud data center) infrastructure.
Lead troubleshooting and resolve critical or escalated technical issues regarding affected equipment.
Diagnose and repair broken equipment, including servers, networking and storage devices.
Install and maintain switches, routers, and other large-scale networking gear.
Resolve technical issues (e.g., hardware, software, application, operational, process) using different tools until final resolution communicating with different stakeholders.