This is a remote DevOps Automation Engineer position for a US-based client. The role involves building functional systems to improve customer experience, deploying product updates, identifying and resolving production issues, and implementing integrations. Responsibilities include implementing customer-requested integrations, deploying updates and fixes, providing Level 2 technical support, building tools to reduce errors and improve customer experience, developing software to integrate with internal systems, performing root cause analysis, investigating and resolving technical issues, developing visualization scripts, and designing system troubleshooting and maintenance procedures. A strong background in software engineering and familiarity with Ruby or Python are preferred. The ideal candidate will execute and automate operational processes quickly, accurately, and securely.