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Entertainment Lead - 6-12 months contract

The Walt Disney Company

Hong Kong (On-site)

Entertainment Lead - 6-12 months contract

1 Month ago • All levels • Operations

About the job

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team-player

Job Description

Hong Kong Disneyland seeks an Entertainment Lead for a 6-12 month contract. The role involves leading daily operations of entertainment programs (parades, indoor & outdoor performances), ensuring safety and high quality, training and coaching subordinates, handling guest comments and inquiries. This position requires full-time availability and the ability to work various shifts, including weekends and holidays.

Must have:

Leadership experience
Customer service skills
Team player
Problem solving skills
Fluency in Cantonese, English, Putonghua
Full-time availability

Good to have:

Tertiary education
Experience in a leadership position
Knowledge of other languages
Possession of a driving license

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Job Summary:

Hong Kong Disneyland delivers world-class service and lifetime memories for our Guests. As a Cast Member, you will be an important part of the Disney Show. Working at Hong Kong Disneyland offers you the opportunity to participate in comprehensive training and experience excellent career development opportunities. Interested in a career with a difference? Join us now!

Responsibilities:

Lead the daily operations of the Entertainment Programs (such as Parade, indoor & outdoor performances) within the theme park or hotels depending on the assigned role
Animate a team to ensure safety and high quality of performance according to the performance guidelines
Train, coach and develop subordinates
Support clerical work as needed, for example but not limited to compile reports, schedules and plans
Serve as a communication relay between the management and front line Cast Members
Handle Guests’ comments and enquiries

Basic Qualifications:

Willingness to work at different locations in the resort area, including outdoor locations
Full-Time availability is required. This role is Full-Time and requires full availability for any shift
Graduated from tertiary education is preferred
Proven experience in a leadership position, experience in customer service an advantage
Open-minded & good team player
Good reactivity and ability to face stressful situations
Strong problem solving and interpersonal skills
Enjoy active work nature
Fluent in Cantonese, English and Putonghua. Knowledge in other language(s) a plus
Prossession of driving license is a plus

Additional Information:

SCHEDULE AVAILABILITY

Our Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company, including shifts on Saturdays, Sundays and Public Holidays.

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About The Company

The Walt Disney Company

1172 Active Jobs

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!