Executive Assistant

1 Month ago • 2-5 Years

Job Summary

Job Description

As an Executive Assistant at SmartBear, your responsibilities will include timely expense processing via Concur, coordinating domestic and international travel arrangements, managing schedules for ELT members and meetings (board, QBR, executive team), preparing meeting agendas and documents, and planning events. You will also coordinate room availability, catering, and IT support for meetings, host confidential candidate interviews, handle administrative requests, and onboard new C-Suite executives. The role requires prioritizing tasks under tight deadlines, strong attention to detail, collaboration with the EA team and Chief of Staff, and maintaining discretion with confidential information. Anticipating needs and exercising sound business judgment is crucial.
Must have:
  • Process expenses in a timely manner.
  • Assist with domestic and international travel.
  • Schedule and supervise meetings.
  • Coordinate room availability and catering.
  • Strong written and verbal communication.

Job Details

At SmartBear, we believe building great software starts with quality—and we’re helping our customers make that happen every day. Our solution hubs—SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, bring visibility and automation to software development, making it easier for teams to deliver high-quality software faster. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft.

Responsibilities:

  • Process expenses in a timely manner through SmartBear’s expense system Concur
  • Assist with domestic and international travel which may include car, hotel, airfare
  • Schedule and supervise day-to-day scheduling for various ELT members, board meetings, QBRs and executive team meetings
  • Assist with meeting agenda, document preparation and event planning
  • Coordinate room availability, catering, setup and IT for small to large scale meetings
  • Host confidential candidates for interviews
  • Cover select daily administrative requests from ELT direct reports (help with flights, finding meeting space, catering etc.)
  • Onboard new C-Suite executives

Expectations:

  • Prioritize and manage multiple tasks under tight timelines
  • Proactive, strong attention to detail
  • Collaborate with EA team members and Chief of Staff
  • Follow through on issues in a timely manner
  • Exercise discretion if privy to confidential information
  • Anticipate needs and exercise good business judgment in making decisions and requesting information or approval from the Executive
  • Strong written and verbal communicator

Qualifications:

  • Minimum of high school diploma or GED
  • 2-5 years experience in executive assisting of C-Suite executives
  • Microsoft Suite including Outlook experience
  • Authorized to work in the United States

Why you should join the SmartBear crew: 

  • You can grow your career at every level. 
  • We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
  • We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
  • We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
  • We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know? 

  • Our main goal at SmartBear is to make our technology-driven world a better place.  
  • SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
  • SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
  • We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

 

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

 

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