Sales Enablement Program Manager, Onboarding & Tools

1 Month ago • 2 Years + • Sales

Job Summary

Job Description

SmartBear is seeking a Sales Enablement Program Manager to lead the onboarding experience for Go-To-Market (GTM) teams. This role involves designing and delivering engaging and effective onboarding programs to help new hires ramp up faster and achieve long-term success. The program manager will own the end-to-end onboarding strategy, partnering with sales leadership and cross-functional teams to equip new representatives with the necessary skills, tools, and confidence. Responsibilities include designing and iterating on a scalable onboarding curriculum, facilitating engaging sessions, creating dynamic learning content, and developing a reporting strategy to measure program effectiveness and link outcomes to performance.
Must have:
  • 2+ years experience in enablement, L&D, onboarding, or GTM program design
  • Passion for creating exceptional learner experiences
  • Strong facilitation skills (virtual or in-person)
  • Knowledge of instructional design principles
  • Familiarity with sales enablement tools and LMS platforms
  • Data-driven mindset for measuring impact
  • Proactive and autonomous work style
  • Creative and collaborative approach
Good to have:
  • 2 years in a quota-carrying role
Perks:
  • Career growth opportunities
  • Investment in success and collaborative spaces
  • Birthday off
  • People and Culture focused organization
  • Celebration of diversity

Job Details

About SmartBear 
At SmartBear, we believe building great software starts with quality—and we’re helping our customers make that happen every day. Our solution hubs—SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, bring visibility and automation to software development, making it easier for teams to deliver high-quality software faster. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft. 

Role Description: We’re looking for a builder, a connector, and a creative thinker to take the lead on onboarding for our Go-To-Market (GTM) teams. As our Onboarding Program Manager, you won’t just design training, you’ll craft an experience that sets the tone for every GTM new hire’s journey, helping them ramp faster, and sets them up for long-term success. 

You’ll own the onboarding strategy end-to-end, designing and delivering programs that are as engaging as they are effective. You’ll partner with sales leadership, enablement, and cross-functional teams to make sure every new rep knows what success looks like—and has the skills, tools, and confidence to get there. 

If you’re passionate about making learning impactful, love collaborating with others, and want to shape the way new hires experience their first days, weeks, and months, you’ll thrive here. 

Primary Responsibilities: 

  • Design, build, and continuously iterate a scalable onboarding curriculum for GTM hires across roles, segments, and geographies.
  • Facilitate engaging onboarding sessions that foster connection, confidence, and clarity for new hires.
  • Create modern, dynamic learning content that is interactive, accessible, and aligned to real-world success on the job.
  • Collaborate with sales leadership to elevate their role in the onboarding process and support their new hires’ early success.
  • Develop and execute a reporting and insights strategy to measure onboarding effectiveness, link outcomes to performance, and drive continuous improvement for the program.
  • Align onboarding KPIs with role-specific performance metrics, ensuring new hire learning connects directly to quota and productivity expectations.
  • Build targeted learning journeys for key GTM roles that support ramp, skill development, and career growth.
  • Partner cross-functionally with HR, Business Operations, Sales Operations, IT, Talent, and Product Marketing to deliver a seamless, integrated onboarding experience.
  • Own the enablement tech stack strategy, driving adoption, training, and proficiency for critical seller tools including Gong, LinkedIn Sales Navigator, Outreach, Nooks, SharePoint, and LMS platforms.
  • Consult with the business on tech stack success, providing enablement solutions that support seller efficiency, process adherence, and revenue outcomes.
  • Foster a feedback-driven culture, incorporating input from stakeholders and learners to continuously evolve onboarding programs. 

Requirements: 

  • 2 years in a quota carrying role (preferred)
  • 2+ years of experience in enablement, L&D, onboarding, or GTM program design
  • A passion for creating exceptional learner experiences.
  • Strong facilitation skills—you’re confident leading live sessions and energizing a room (virtual or in-person).
  • An eye for instructional design—you know how to make learning stick.
  • Familiarity with sales enablement tools and LMS platforms.
  • Data-driven mindsets you’re comfortable measuring impact and tying learning to performance.
  • A go-getter attitude- you take initiative, move fast, and don’t wait for permission to make things better.
  • Comfortable working independently and autonomously- you own your domain and thrive in a fast-moving environment.
  • Creative, collaborative, and energized by building something meaningful for others. 

Why you should join the SmartBear crew:  

  • You can grow your career at every level.  
  • We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. 
  • We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. 
  • We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.  
  • We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.  

Did you know?  

  • Our main goal at SmartBear is to make our technology-driven world a better place.  
  • SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.  
  • SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.  
  • We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. 

 

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious. 

 

#LI-AS1

#LI-Hybrid

 

Similar Jobs

Cadence - Software Engineering Director

Cadence

Zhubei, Hsinchu County, Taiwan (On-Site)
1 Year ago
Niantic - Game Designer, Pokémon GO

Niantic

Tokyo, Japan (Hybrid)
3 Months ago
Apple - Firmware Sensing & Manager

Apple

Los Angeles, California, United States (On-Site)
1 Month ago
OKX - Financial Analysis Manager

OKX

Singapore (On-Site)
2 Months ago
Scopely - Principal Content Designer - Unannounced AAA Action RPG

Scopely

United States (Remote)
9 Months ago
Crowd Strick - Specialist Sales Manager, NG SIEM

Crowd Strick

United Kingdom (Remote)
2 Months ago
Tesla - Sales Advisor

Tesla

Vilnius, Vilnius County, Lithuania (On-Site)
5 Months ago
GoMotive - Manager, Sales Strategy & Planning

GoMotive

United States (Remote)
1 Month ago
TransUnion - Client Executive - Financial Services Sales

TransUnion

Chicago, Illinois, United States (Remote)
1 Year ago
Survay Monkey - Senior Sales Enablement Program Manager

Survay Monkey

Dublin, County Dublin, Ireland (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Assist software  - Oracle NetSuite Senior Developer

Assist software

Romania (On-Site)
4 Months ago
Cognite - Performance Engineer

Cognite

Bengaluru, Karnataka, India (Hybrid)
3 Months ago
resonance  - Senior AI Engineer

resonance

New York, United States (On-Site)
2 Months ago
dbt Labs - Customer Solutions Architect

dbt Labs

Australia (Remote)
2 Weeks ago
Figma - Account Executive, Enterprise

Figma

San Francisco, California, United States (Remote)
1 Month ago
Egnyte - Sr. Principal Hardware Engineer

Egnyte

Santa Clara, California, United States (Hybrid)
4 Months ago
Zinnia - Senior Director, Client Partner

Zinnia

Greenwich, Connecticut, United States (Hybrid)
3 Months ago
Axon - Senior Technical Analyst – Revenue & Financial Reporting

Axon

Atlanta, Georgia, United States (Hybrid)
1 Month ago
ISS Stoxx - Purchasing Specialist

ISS Stoxx

Prague, Czechia (On-Site)
3 Weeks ago
DMG - Director of Product Design

DMG

Cincinnati, Ohio, United States (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Somerville, Massachusetts, United States

NXP - Automotive E/E System Architect

NXP

San Jose, California, United States (Hybrid)
3 Weeks ago
Apple - Community Specialist, Channel Retail

Apple

Stuart, Florida, United States (On-Site)
1 Month ago
Nintendo - Associate Software Engineer Tools (NST)

Nintendo

Redmond, Washington, United States (On-Site)
11 Months ago
Flow - Senior Product Manager — Platform, APIs, and Extensibility

Flow

Palo Alto, California, United States (Hybrid)
1 Month ago
AeroSpike - Senior Software Engineer, Systems

AeroSpike

Mountain View, California, United States (On-Site)
2 Months ago
Sandbox VR - Retail Associate

Sandbox VR

Chicago, Illinois, United States (On-Site)
2 Years ago
endava - Principal Industry Consultant - GCP

endava

Los Angeles, California, United States (On-Site)
2 Weeks ago
Riot Games - Senior Software Engineer - Matchmaking

Riot Games

United States (On-Site)
3 Months ago
Snap Mobile INC - Account Executive

Snap Mobile INC

Tampa, Florida, United States (On-Site)
2 Months ago
Pattern - TikTok Shop Account Manager

Pattern

Lehi, Utah, United States (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Sales Jobs

Resolver - Vice President Sales

Resolver

Chicago, Illinois, United States (Remote)
1 Month ago
Square - Head of Sales & Activation Management

Square

Cologne, North Rhine-Westphalia, Germany (On-Site)
2 Weeks ago
UPF Industries  - Inside Sales Coordinator

UPF Industries

Lafayette, Colorado, United States (Hybrid)
1 Month ago
Tesla - Sales Advisor

Tesla

Tyrol, Austria (On-Site)
5 Months ago
Sika Group - Commercial Sales Representative - South Hungary

Sika Group

Hungary (On-Site)
2 Months ago
Veeam Software - Sales Development Representative with French

Veeam Software

Bucharest, Bucharest, Romania (On-Site)
1 Month ago
Figma - Manager, Enterprise Sales

Figma

San Francisco, California, United States (Remote)
1 Month ago
fluence - Sales Manager_Benelux

fluence

Amsterdam, North Holland, Netherlands (Hybrid)
2 Months ago
Nagarro - Senior Analyst, Support Sales

Nagarro

New York, New York, United States (On-Site)
9 Months ago
Sika Group - Sales Executive - Distribution

Sika Group

Phnom Penh, Phnom Penh, Cambodia (On-Site)
3 Weeks ago

Get notifed when new similar jobs are uploaded

About The Company

Somerville, Massachusetts, United States (On-Site)

Wrocław, Lower Silesian Voivodeship, Poland (On-Site)

Wrocław, Lower Silesian Voivodeship, Poland (On-Site)

Ahmedabad, Gujarat, India (On-Site)

Wrocław, Lower Silesian Voivodeship, Poland (On-Site)

Somerville, Massachusetts, United States (Hybrid)

Somerville, Massachusetts, United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

View All Jobs

Get notified when new jobs are added by smartbear