Executive, Employee Experience

3 Weeks ago • All levels

Job Summary

Job Description

The Employee Experience specialist will be responsible for ensuring operational excellence across key domains including data management and local administration. They will ensure the continuity of HR operations, answer employee queries, maintain accurate employee data, and connect associates with the right tools. The role involves identifying and documenting local administrative work, proposing improvements to internal processes, and staying connected with other team members. The specialist will anticipate problems and work with cluster leads to implement solutions. The role requires a strong understanding of HR administrative work, excellent communication, organizational skills, and the ability to build partnerships. Proficiency in the Thai language is essential.

Must have:

Understanding of HR administrative work
Excellent verbal and written communication
Excellent organizational skills
Strong analytical and problem-solving skills
Ability to build strong partnerships
Proficiency in Thai language is essential.

Perks:

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

3 skills required

3 skills required for this role

Add these skills to join the top 1% applicants for this job

oops

communication

organisational-skills

Job Details

Job Description

As our NielsenIQ HR Organization continues to evolve to meet the changing demands of the business and the workforce we will be challenged to find new ways to deliver value to the organization with a focus on efficiency and simplicity. To enable this transformation, we will set up a new Employee Experience team to focus
on delivering with excellence against our most fundamental HR needs. The Employee Experience specialist will work with the Cluster / Country Employee Experience leader and the entire team, ensuring we deliver with excellence and improve the overall employee experience. These specialists will also have an eye to the future. They will lead business as usual (BAU) operations as well as look for ways to simplify, standardize and automate this work wherever possible in their respective cluster/country.

Responsibilities

Ensuring operational excellence across key domains including data management, local contracts and letters, local administration.
Ensure continuity of business as usual (BAU) HR operations and administrative work in your respective cluster/country
Ensure our employees’ most fundamental needs are met by effectively answering employee queries, maintaining accurate employee data and connecting associates with the right tools
Ensure best in class service when it comes to HR administrative processes
Identify and document local level administrative work pertaining to standard letters, documents, and agreements
Identify and document any additional administrative and operational work currently owned by local, regional, and global HRBPs and COEs which could move into the Employee Experience team
Review our policies, processes, and ways of working holistically for opportunities to streamline, eliminate waste and redundancy
Propose improvements to internal processes with an eye towards automation, enabling more consistency across the HR and the NielsenIQ business (both locally and regionally)
Stay connected with the other Employee Experience team members, ensuring that we take a consistent approach wherever possible and avoid duplication of effort or regionally varied processes
Anticipate problems and clear the path on behalf of your cluster/country
Work with the cluster leads to implement systems/automation-based solutions for the organization

Qualifications

Understanding of common cluster/country level HR administrative and
operational work
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills
Able to build strong partnerships and work closely with people across all levels of
the company
Ability to prioritize tasks and to delegate them when appropriate
Proficiency in the Thai language is essential, as interactions will primarily involve local clients.

Additional Information

Our Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion