Facilities Assistant (Contracted via CBRE)

3 Months ago • All levels • Facilities Management

Job Summary

Job Description

This Facilities Assistant role, contracted through CBRE, supports the daily operations of PlayStation's London office. Responsibilities include monitoring helpdesk tickets, conducting building checks, managing stationery and printer supplies, assisting with office moves, liaising with contractors, ensuring health and safety compliance, and contributing to environmental initiatives. The role involves staff inductions, ordering furniture, managing waste and energy data, and organizing training. Proactive problem-solving and excellent communication skills are essential.
Must have:
  • IOSH qualified
  • Facilities experience
  • Environmental services knowledge
  • Excellent organization
  • Good communication skills

Job Details

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

This Role is contracted via CBRE - Working on-site here at the SIE (PlayStation) London office

About CBRE

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.

To assist with the daily running of Facilities Services in London, ensuring the buildings are always kept to a high standard and fully compliant with relevant Health & Safety and Environmental guidelines.

About PlayStation

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognised as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, PlayStation™Now, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

What you'll be doing:

  • Monitoring of helpdesk and facilities mailbox as well as daily administration tasks
  • Carry out building & meeting room checks daily, ensuring any issues are dealt with in a prompt and efficient manner
  • Ensure an accurate record is kept of all New Starters and Leavers
  • Carry out Staff inductions
  • The ordering and upkeep of the stationery that is used by all the buildings
  • First point of call for all printer enquires and ordering the consumables
  • Assisting the Facilities Managers with office moves and other general ad-hoc projects
  • Ordering new furniture as and when required
  • Ensure attending contractors onsite have authority to work and have provided the correct health and safety documentation to commence work
  • Liaise with service providers and contractors to ensure regular activities are undertaken e.g., recycling, courier services, pest control etc.
  • General health and safety duties including risk assessments and contractor monitoring
  • Proactively work towards promoting a sense of pride in the Facilities department
  • Assist with the local management of Environmental matters to ensure targets are met
  • Prepare for Health & Safety and Environmental audits
  • Record all waste and energy data in Fabric
  • Organise Fire safety and First Aid training with SIEE staff in line with legislation
  • Ensure signage on site appropriate and current
  • Carry out (DSE) desk assessments as required

What we're looking for:

  • IOSH qualified
  • Experience working within a Facilities environment
  • Previous knowledge of Environmental services
  • Flexibility and adaptability
  • Excellent organisational skills
  • Good customer service skills
  • Tact and diplomacy
  • Ability to communicate effectively with all levels of staff, both verbally and written
  • Good IT skills including Microsoft Office (especially Excel & Power Point)
  • An ability to review and prioritise work
  • A team player but able to work using own initiative with a proactive approach
  • Able to work effectively under pressure and meet deadlines
  • A desire and ability to develop and learn new skills and enhance current skills to grow professionally
  • Presentable

Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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About The Company

Want to take your career to the next level? Search open job vacancies at any of the Sony Interactive sites by visiting playstation.com/careers/


Sony Interactive Entertainment pushes the boundaries of entertainment and innovation, starting from the launch of the original PlayStation in Japan in 1994. Today, we continue to deliver innovative and thrilling experiences to a global audience through our PlayStation line of products and services that include generation-defining hardware, pioneering network services, and award-winning games. Headquartered in San Mateo, California, with global functions in California, London, and Tokyo, and game development studios around the world as part of PlayStation Studios, we believe that the power of play is borderless. Sony Interactive Entertainment is a wholly owned subsidiary of Sony Group Corporation.  


For more information about our company, please visit SonyInteractive.com. For more information about PlayStation products, please visit PlayStation.com.

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