In-Studio Game Presenter (Live Chat Agent Alternative)

1 Month ago • 1 Years + • Broadcast • $45,760 PA - $52,000 PA

Job Summary

Job Description

As an In-Studio Game Presenter, you'll engage with online players, presenting casino games live on camera from a state-of-the-art studio in Atlantic City, NJ. Your focus is exceptional customer service, creating a memorable experience for players. Responsibilities include on-camera presentation, interaction with players via chat, and adherence to company guidelines. This role requires professionalism, strong communication, and the ability to adapt to new concepts. Prior customer service or hospitality experience is preferred. Full-time position with competitive compensation, benefits, and training.
Must have:
  • 18 years or older
  • NJ Gaming License
  • Background check clearance
  • Professional appearance
  • Customer service experience
  • Excellent communication
  • Teamwork
  • Adaptability
Perks:
  • Competitive compensation ($22-$25/hr)
  • Tips & bonuses
  • Medical, dental, vision insurance
  • 401k match
  • Paid time off
  • Nationwide employee discount
  • Career advancement opportunities
  • Employee referral program
  • Paid training
  • Casino license fee reimbursement
  • Modern studio environment

Job Details

Company Description

Please note: This is an in-person job in Atlantic City, NJ

Since our launch in 2006, Evolution has pioneered the Live Casino Game Industry. We've transformed the gaming landscape by designing and hosting the most-streamed, interactive casino tables and slots globally.

The New Jersey studio opened in August of 2018 and launched a 2nd studio in March of 2023 to serve U.S. operators with high quality Live Casino products. In 2019, after less than one year of operations in the U.S. Evolution was named ‘Casino Content Provider of the Year’ in the EGR North America Awards.

Our excellence is driven by over 18,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. 

Check Us Out!!

    Job Description

    Are you guest service focused and seeking a unique career opportunity? At Evolution, your commitment to customer service excellence takes center stage as you engage with at-home players and present our casino games live on-camera from our private, state-of-the-art broadcasting studio. 

    What We Offer:

    • Competitive Compensation: $22-$25/hr in Wages, Tips, & Monthly Performance-Related Bonuses.
    • Benefits Package:
      • Medical, Dental, & Vision Insurance
      • 401k Match
      • Paid Time Off, Sick Time Accruals & Paid Personal Days
      • Nationwide Employee Discount Program
    • Career Growth:
      • Career Advancement Opportunities
      • Employee Referral Program
      • Paid Casino Game Presentation & Technique Training
    • Additional Perks:
      • Casino License Fee Reimbursement
      • Paid Training & Break Time
      • Centrally Located Modern Studio Environment with Break Room & Refreshments

    Qualifications

    • Must be 18 years of age or older.
    • Must be able to obtain a NJ Gaming License.
    • Required to successfully complete a pre-employment background check.
    • Must wear assigned uniforms and maintain professional appearance standards.
    • At least one year of experience in customer service or hospitality is preferred.
    • Responsible, dedicated, and dependable.
    • Individuals who are professional, mature, and understand the importance of workplace guidelines.
    • Those with a strong service mindset and excellent communication abilities.
    • Responsibility and dedication not just to the role but to team collaboration.
    • The ability to engage and offer a memorable experience for our live players.
    • Quick learners who adapt seamlessly to new concepts.

    Additional Information

    Evolution is a market-leading developer and provider of products and services for online casino entertainment.

    Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

    Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.

    #EVONJH

    All of your information will be kept confidential according to EEO guidelines.

    Essential Game Presenter and Game Show Host Physical Functions:

    • Prolonged sitting at counter height (36”) chairs and tables
    • Repeated use of both hands and arms
    • Full mobility and dexterity in upper extremities
    • Ability to see and read a chat screen from 4+ feet away
    • Ability to communicate one way verbally to players
    • Ability to lift up to up to 10 lbs. (for the shoe)
    • Ability to present on camera continuously in front of 30W High Beam Bi-Color LED Soft Lights without protective eyewear
    • Ability to work a full time schedule

     

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    About The Company

    Evolution is a world-leader in product innovation and advanced IT-solutions for video streamed live casino. Our code runs 24/7/365 serving millions of users globally and processing financial transactions of thousands of EUROs every second.  

    Evolution AB (publ) is listed on Nasdaq Nordic with a MCAP of over EUR 20B.


    The company was founded in 2006, inspired by the world-renowned casino in Monte Carlo. Using the rapidly emerging technology, Evolution founders wanted to bring the excitement from the live player experience in to the home. From that came our brand promise of delivering a product which was AS REAL AS IT GETS, and our key corporate value ALIVE.


    Today, more than 13,000 EVOlutioneers work in the company’s sites across 5 continents. With an ever-growing world-wide demand for our innovative product and high quality services, we look for more high performing talent with a team player mindset and diverse skillsets and backgrounds. 


    Please read our Privacy and Cookies policies below before submitting any personal data to us: https://www.evolution.com/privacy-policy & https://www.evolution.com/cookies-policy


    Followers must be 18+.  

    http://gambleaware.co.uk Please gamble responsibly. 🔞 


    Evolution is licensed and regulated by the Malta Gaming Authority under licence MGA/B2B/187/2010 issued on 01 of August 2018. Evolution is also licensed and regulated in many other jurisdictions such as the United Kingdom, Belgium, Canada, Romania, South Africa, and others.

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