IT Operations Support Engineer

2 Months ago • All levels

Job Summary

Job Description

As an IT Operations Support Engineer, you will be responsible for identifying and solving issues, adapting to changing priorities, and managing tasks efficiently to meet deadlines. You will collaborate with team members and stakeholders, utilizing strong written and verbal communication skills. Additionally, you'll work with cross-functional teams including development, QA, and operations teams, assisting in creating and updating process documentation. Apexon offers continuous skill-based development and opportunities for career advancement.

Must have:

Problem-solving skills to identify and develop solutions.
Flexibility to adjust to changing priorities and environments.
Ability to efficiently manage tasks and meet deadlines.
Strong written and verbal communication skills for collaboration.
Ability to work effectively in a team atmosphere.

Perks:

Health Insurance with Dental & Vision
401K Plan
Life Insurance, STD & LTD
Paid Vacations & Holidays
Paid Parental Leave
FSA Dependent & Limited Purpose care
Learning & Development

6 skills required

6 skills required for this role

Add these skills to join the top 1% applicants for this job

communication

innovation

quality-control

cross-functional

timeline-management

team-management

Job Details

About Apexon:

Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.

Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement.

Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents.

We enable #HumanFirstDIGITAL

Role Description:

You’ll be responsible for (Responsibilities):

Problem-solving: Ability to identify issues and develop effective solutions.
Adaptability: Flexibility to adjust to changing priorities and environments.
Time Management: Efficiently manage tasks and meet deadlines.
Communication: Strong written and verbal communication skills to collaborate with team members and stakeholders.
Team Collaboration: Ability to work effectively in a team atmosphere while handling individually assigned tasks.
Cross-functional Teams: Collaboration with development, QA, and operations teams.
Process Documentation: Assist in creating and updating process documentation to ensure clarity and consistency.

You’ll have (Qualification & Experience):

Bachelor's Degree in related field is required.

Don’t worry if you don’t check all the boxes; we’d still love to hear from you.

Our Commitment to Diversity & Inclusion:

Did you know that Apexon has been Certified™ by Great Place To Work®, the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK.

Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

You can read about our Job Applicant Privacy policy here Job Applicant Privacy Policy (apexon.com)

Our Perks and Benefits:

Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones.

As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance.

We also offer: