Mid-Market Account Executive

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

• • Job Description 

    Salesforce would be nowhere without its successful sales team. We’re seeking a qualified sales representative to help sell Slack. The sales representative should have a strong understanding of the sales process and excel at generating leads, building relationships, and closing deals. The ideal candidate will be a quick learner who has strong negotiating skills and an ability to showcase our offerings in a compelling way. Often tasked with giving presentations, building ROI/TCO analysis and attending networking events.

    Objectives of this role

    • Represent Slack platform and services: Using market and customer research as well as deep and comprehensive knowledge of how our platform meet the needs of customers

    • Selling Slack: Demonstrate the value of Slack to potential clients 

    • Managing customer accounts: Handle existing clients and work to reduce churn 

    • Negotiating contracts: Negotiate product pricing and commercial agreements 

    • Providing customer service: Answer questions, provide relevant product recommendations, and help customers maximize software use 

    • Communicating with the software development team: Relay customer feedback to the development team 

    • Staying up to date: Keep abreast of market trends and the changing software industry 

    • Achieve weekly, monthly, and annual sales quotas by successfully implementing sales and marketing strategies and tactics

    Responsibilities

    • Develop and implement a Territory Plan using comprehensive data analysis, and adjust sales techniques according to interactions and results in the field

    • Maintain working relationships with existing clients to ensure that they receive exceptional service and to identify potential new sales opportunities

    • Generate leads and build relationships by organizing daily work schedule to call on existing and potential customers

    • Identify prospects, make effective qualifying sales calls, and manage sales cycle to close new business in all service categories

    • Possess in-depth product knowledge and be able to conduct demos and handle objections

    • Prepare concise and accurate reports, proposals, and other required documentation for executive-level presentations

    Required skills and qualifications

    • 4+ years of sales experience within a similar role

    • Excellent communication, interpersonal, problem-solving, presentation, and organizational skills

    • Proficiency with Salesforce Platforms

    • Strong ability to balance persuasion with professionalism

    • Solution / Value Selling Approach

    • Proven success rate at levels above sales quota

    • Ability to travel at least 25% of the time to customer events

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