Product Manager

The Product Manager is the business leader and end-to-end owner for a product line within our portfolio of Financial Reporting solutions and is dedicated to accomplishing lifecycle management and ARR optimization with a metrics-driven mindset. This role is responsible for driving the overall product vision and market strategy, roadmap, and the achievement of financial and customer experience goals. You are the market, customer, and product expert to the rest of the organization for your products’ segment.  As the leader for your product line, you will execute the commercialization strategy across functions for the products with targets for bookings, annual recurring revenue, and retention.  This includes ensuring that all departments are prepared for successful product releases, migrations and go-to-market execution.

You are also responsible for the overall product life cycle which includes gathering and prioritizing market requirements, feature mapping between portfolio products, working with Engineering on development and release of feature, and confirming that the result meets the specified requirements and objectives.

The successful candidate has a blend of visionary and analytical skills, can account for every dollar we invest in products, how it benefits the customer and creates value, and how/when we make a return on investment.

What will you do?

• Manage the business metrics of the product line (bookings, revenue, gross retention), providing recommendations to improve the commercial performance of our products and ensure financial goals are met
• Extract maximum commercial value from the product line through packaging, pricing, and feature release as applicable 
• Drive highly effective customer experience as measured by NPS, understanding and improving the end-to-end customer journey
• Provide ongoing market analysis and action plans by tracking the market and competitive dynamics for the product line
• Identify customer and market requirements through market analysis, win/loss calls, and voice-of-customer (VOC) interviews
• Drive delivery of market and customer requirements, including definition, prioritization, trade-offs, and execution of release goals
• Design and drive the product roadmap and portfolio for both short- and long-term growth by collaborating with internal and external stakeholders, including customers, partners, ISVs, Marketing, Sales, and Customer Success
• Execute migration and consolidation plans, partnering with Product Marketing and Sales Enablement to provide product education, demonstrations, and expertise to internal and external customers
• Be the internal product evangelist and a sought after internal and external market expert and ensures that solutions meet user and business requirements
• Develop and execute product pricing plans including price change implementation and tracking competitive market pricing
• Drive and support ongoing sales and customer education and communication programs to ensure full understanding of product features, benefits and comparisons to competitive products and promote value-based selling propositions

Successful candidates will demonstrate:

• Commercial product management familiarity – Awareness of product management techniques, exposure to product management through Product Owner or similar role, desire to grow into a Product Manager in B2B software
• Strategic/Tactical Balance – Ability to balance the market and product vision with disciplined tactical execution
• Learn Customer Focus – Rapidly learn skills in analyzing and understanding voice of the customer (win/loss, NPS, customer interviews) and the impact to customer experience
• Product Focus – Translate market and customer feedback into requirements, driving product delivery through an agile release process
• Cross-functional leadership potential – Practice and develop cross-functional influencing and leadership skills, driving execution across Engineering, Sales, Marketing, Support, and Customer Success
• Drive & Grit – Operate in a fast-paced environment with a focus and determination to achieve high-quality results
• Engaging Presence – Use your interpersonal skills to effectively engage with prospects and customers, getting them excited to speak with you and learn more about their product use case