Client Services Representative - International Process - BPO

3 Months ago • 2 Years + • Undisclosed

About the job

Job Description

Interactive Brokers seeks a Client Services Representative with 2+ years of experience in international BPO. Must have strong communication skills, fluency in English, and expertise in MS Excel. Responsibilities include handling client inquiries, account opening and funding, and explaining trading features.
Must have:
  • Client Services
  • International BPO
  • Fluent English
  • MS Excel Skills
Good to have:
  • Quantitative Skills
  • Analytical Skills
  • Securities Regulations
  • Trader Workstation
Perks:
  • Performance Bonus
  • Group Insurance
Interactive Brokers, India is looking for professionals having experience in international BPO with strong communication abilities.
 
Job Responsibility:
  • Respond to retail and professional clients' inquiries via inbound calls, email, and online chat
  • Obtain a thorough knowledge of products offered by IB on various global exchanges
  • Assist clients with opening and funding accounts
  • Show clients how to use different features of the Trader Workstation
  • Explain margin requirements to clients
  • Investigate trade issues and order executions
  • Knowledge of securities regulations impact on customers
 
Qualifications:
  • Experience: 2+ years of Client services experience in the International BPO industry
  • Education: University degree (Bachelors) required
  • High level of MS Excel skills required
  • Language skills: Fluent English
  • Good quantitative/analytical skills
  • Excellent oral/written communication skills are required.
 
Company Benefits & Perks:
  • Competitive salary package.
  • Performance-based annual bonus (cash and stocks).
  • Group Medical & Life Insurance.
  • Modern offices with free amenities & fully stocked cafeterias.
  • Monthly food card & company-paid snacks.
  • Hardship/shift allowance with company-provided pickup & drop facility*
  • Attractive employee referral bonus.
  • Frequent company-sponsored team-building events and outings.

View Full Job Description

Add your resume

80%

Upload your resume, increase your shortlisting chances by 80%

About The Company

Greenwich, Connecticut, United States (Hybrid)

Mumbai, Maharashtra, India (On-Site)

Hong Kong Island, Hong Kong (On-Site)

Greenwich, Connecticut, United States (On-Site)

Mumbai, Maharashtra, India (On-Site)

Chicago, Illinois, United States (On-Site)

Mumbai, Maharashtra, India (On-Site)

View All Jobs

Get notified when new jobs are added by Interactive Brokers

Similar Jobs

Activision - Lead Systems Designer

Activision, United States (On-Site)

Esko - Software Engineer II

Esko, India (Hybrid)

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Wooga - Performance Marketing Manager

Wooga, Germany (Hybrid)

Address Advisors - SEO Executive

Address Advisors, India (On-Site)

Dmg - District Manager - Long Island

Dmg, United States (On-Site)

Probably Monsters - Senior Technical Artist

Probably Monsters, United States (Hybrid)

Duolingo - Senior Learning Designer, Music

Duolingo, United States (On-Site)

Niantic - Executive Assistant

Niantic, Japan (Hybrid)

CloudHire - Backend Software Engineer

CloudHire, India (Remote)

Attentive - Engineering Manager

Attentive, United States (Hybrid)

ION - Data Entry Specialist

ION, United States (Remote)

Get notifed when new similar jobs are uploaded

Jobs in Mumbai, Maharashtra, India

STAGE - Founder's Office

STAGE, India (On-Site)

PwC - Workday Technical- Associate 2

PwC, India (On-Site)

Morning Star - Data Content Researcher

Morning Star, India (Hybrid)

Lowe's India - IND_Analyst, LMN Insights

Lowe's India, India (On-Site)

HP - Supply Chain - Data Analyst

HP, India (On-Site)

Rivos - CPU Physical Design - Full time

Rivos, India (On-Site)

CloudHire - Outreach Manager

CloudHire, India (Hybrid)

Urbint - Senior Full Stack Developer

Urbint, India (Hybrid)

Get notifed when new similar jobs are uploaded