Jobs

Scholarships

Courses

Companies

Placements

Community

Home >

Jobs >

Client Services Representative - International Process - BPO

Maharashtra, India (On-site)

Client Services Representative - International Process - BPO

2 Months ago • 2 Years +

About the job

1 skill required for this role

Test your skills to join the top 1% applicants for this job

excel

Job Description

Interactive Brokers seeks a Client Services Representative with 2+ years of experience in international BPO. Must have strong communication skills, fluency in English, and expertise in MS Excel. Responsibilities include handling client inquiries, account opening and funding, and explaining trading features.

Must have:

Client Services
International BPO
Fluent English
MS Excel Skills

Good to have:

Quantitative Skills
Analytical Skills
Securities Regulations
Trader Workstation

Perks:

Performance Bonus
Group Insurance

Not hearing back from companies?

Unlock the secrets to a successful job application and accelerate your journey to your next opportunity.

Interactive Brokers, India is looking for professionals having experience in international BPO with strong communication abilities.

Job Responsibility:

Respond to retail and professional clients' inquiries via inbound calls, email, and online chat
Obtain a thorough knowledge of products offered by IB on various global exchanges
Assist clients with opening and funding accounts
Show clients how to use different features of the Trader Workstation
Explain margin requirements to clients
Investigate trade issues and order executions
Knowledge of securities regulations impact on customers

Qualifications:

Experience: 2+ years of Client services experience in the International BPO industry
Education: University degree (Bachelors) required
High level of MS Excel skills required
Language skills: Fluent English
Good quantitative/analytical skills
Excellent oral/written communication skills are required.