Client Services Representative - International Process - BPO
Job Summary
Job Description
Interactive Brokers seeks a Client Services Representative with 2+ years of experience in international BPO. Must have strong communication skills, fluency in English, and expertise in MS Excel. Responsibilities include handling client inquiries, account opening and funding, and explaining trading features.
Must have:
- Client Services
- International BPO
- Fluent English
- MS Excel Skills
Good to have:
- Quantitative Skills
- Analytical Skills
- Securities Regulations
- Trader Workstation
Perks:
- Performance Bonus
- Group Insurance
2 skills required
Job Details
Interactive Brokers, India is looking for professionals having experience in international BPO with strong communication abilities.
Job Responsibility:
-
Respond to retail and professional clients' inquiries via inbound calls, email, and online chat
-
Obtain a thorough knowledge of products offered by IB on various global exchanges
-
Assist clients with opening and funding accounts
-
Show clients how to use different features of the Trader Workstation
-
Explain margin requirements to clients
-
Investigate trade issues and order executions
-
Knowledge of securities regulations impact on customers
Qualifications:
-
Experience: 2+ years of Client services experience in the International BPO industry
-
Education: University degree (Bachelors) required
-
High level of MS Excel skills required
-
Language skills: Fluent English
-
Good quantitative/analytical skills
-
Excellent oral/written communication skills are required.
Company Benefits & Perks:
-
Competitive salary package.
-
Performance-based annual bonus (cash and stocks).
-
Group Medical & Life Insurance.
-
Modern offices with free amenities & fully stocked cafeterias.
-
Monthly food card & company-paid snacks.
-
Hardship/shift allowance with company-provided pickup & drop facility*
-
Attractive employee referral bonus.
-
Frequent company-sponsored team-building events and outings.
Similar Jobs
LLNL
Livermore, California, United States (On-Site)
• 1 Month ago
Grammarly
San Francisco, California, United States (Hybrid)
• 1 Month ago
PwC
Dublin, County Dublin, Ireland (On-Site)
• 11 Months ago
Get notifed when new similar jobs are uploaded
Similar Skill Jobs
160over90
Los Angeles, California, United States (On-Site)
• 4 Months ago
NXP
San Diego, California, United States (On-Site)
• 3 Months ago
Next Level Business Services
East Hanover, New Jersey, United States (On-Site)
• 10 Months ago
Hawkeye Innovations
Liège, Wallonia, Belgium (On-Site)
• 4 Months ago
Get notifed when new similar jobs are uploaded
Jobs in Mumbai, Maharashtra, India
Springer Group
Mumbai, Maharashtra, India (Hybrid)
• 1 Month ago
![[x]cube LABS - Mind Coach](/_next/image?url=https%3A%2F%2Foutscal-assets.s3.ap-south-1.amazonaws.com%2Fproduction%2Fcompany%2F10_17_2024__07_07_57.png&w=256&q=50)
Barracuda
Bengaluru, Karnataka, India (On-Site)
• 3 Months ago
Get notifed when new similar jobs are uploaded
Similar Category Jobs
Looks like we're out of matches
Set up an alert and we'll send you similar jobs the moment they appear!
About The Company
Interactive Brokers Group, Inc. (NASDAQ: "IBKR") is a direct access electronic broker catering to the needs of professional and frequent traders, institutional investors, financial advisers, and introducing brokers. For over 40 years, Interactive Brokers has been the pioneer of the electronic trading revolution. We rapidly scaled from a small U.S. options market-maker into a sizable global trading firm by leveraging the power of technology and automation. We are committed to delivering value through technological innovation and providing our clients with unprecedented access to global markets at the lowest cost.
Get notified when new jobs are added by Interactive Brokers
