Product Paralegal

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and Twitter,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Role

Join a dynamic legal team working on a variety of novel legal issues across the entire company. Support a number of teams across our business on product launches, marketing initiatives, customer support documentation and escalations, responses to governmental authorities, enforcement, and intellectual property matters. Leverage strong communication, project management, and organization skills to build relationships with business partners, drive projects to completion, and have fun tackling complex issues arising from a global service for user generated content. 

Have the ability to come into our San Francisco, CA office. 

You Will:

• Investigate potential infringement of intellectual property or contractual rights, and partner with counsel and internal stakeholders to pursue enforcement, as appropriate.
• Review and collaborate with internal stakeholders on marketing and promotional materials to ensure compliance with company policies and applicable legal requirements on content clearance, messaging, and disclosures.
• Provide exceptional, responsive, and customer-focused user support in response to legal questions or escalations from our customer support and marketing teams.
• Conduct detailed and timely factual investigations, collect relevant records, and create accurate and complete reports.
• Manage legal projects and outside counsel for quality assurance, timeliness, compliance with expectations, and progress against goals.
• Design, develop, refine, and simplify legal processes to increase efficiency, support scalability, and ensure quality (such as establishing and documenting Standard Operating Procedures and reporting against desired timeframes for responding). 
• Collaborate with legal team members to improve processes, increase efficiency, provide training, and ensure business needs are met.
• Partner with and provide backup for other team paralegals as needed to achieve team priorities, including providing assistance on litigation and regulatory matters. 

You Have:

• Bachelor's Degree or equivalent
• 4+ years of paralegal work or equivalent experience, with at least some experience in a technology company setting
• Experience supporting one or more areas identified above (customer inquiries, regulatory responses, investigation and enforcement, marketing clearance, project management, etc.) within a law firm or in-house legal department
• A curious, critical mind, with excellent judgment and creative problem-solving ability
• Demonstrated organizational and project management skills, including the ability to multitask and manage competing and time-sensitive demands
• Passion for inventing or improving good processes to scale legal operations
• High level of comfort with technology and Internet services
• Strong communication and interpersonal skills, collegial attitude, and desire to work on a highly collaborative team
• Enthusiasm, flexibility, and a great sense of humor
•  

Bonus Points

• Knowledge and understanding of Twitch
• Experience with media & entertainment, video games, esports, or services hosting user generated content
• Previous Program or Project Management experience
• Experience working on creation or customization of tools used by legal teams
• Paralegal certificate
• Relevant technical degree
• Notary Public

Perks

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

Job ID: TW8679