Jobs

Courses

Resources

Companies

Placements

Community

Home >

Jobs >

Registration Advisor

New South Wales, Australia (On-site)

Registration Advisor

45 Minutes ago • All levels • Business Development • Undisclosed

About the job

1 skill required for this role

Add these skills to join the top 1% applicants for this job

revenue-recognition

Job Description

The Tesla Registration Advisor in Sydney is a crucial part of the Sales and Delivery team, responsible for managing all aspects of the vehicle registration process. This customer-facing role involves supporting the Sales and Delivery team with customer handovers, check-ins, and other customer experience activities. Key responsibilities include managing the vehicle registration process using dealer online systems, number plate management, fee calculation, document generation, and dealer system management. The role requires meticulous record-keeping, compliance with the Motor Car Traders Act, and maintaining revenue recognition compliance. Additionally, the advisor must present and sell the entire Tesla ecosystem, handle additional responsibilities as needed (Sales, Service, Delivery, and customer contact), and maintain brand and EHS standards.

Must have:

Customer service & administrative experience
Excellent organization & prioritization
Fast-paced environment comfort
Teamwork & vendor relationship building
Superior attention to detail

Perks:

Employee Stock Purchase Plan (ESPP)
Parental leave
Employee Vehicle Loan Program
Novated Leasing (AU only)
Well-being Fund
Bike to work allowance
Birthday Leave & Volunteer Leave

What to Expect

The Tesla Registration Advisor role is a part of the Sales and Delivery team that works with both internal and external stakeholders to manage all aspects of the vehicle registration process. The role is frequently customer-facing in order provide the highest level of customer service throughout the full sales and delivery cycle.

What You’ll Do

Support the Sales and Delivery team with customer-facing delivery handovers, sales check-in, and other customer experience related activities.
Contribute and provide best in class experience in every interaction with a specific focus on delivery day
Work closely with key stakeholders to support customers throughout their Tesla journey
Manage all aspects of the vehicle registration process, including the dealer online system, number plate management, accurate calculation of local fees and charges, document generation, and dealer management systems
Prepare and review customer documents (incl. registration documentation) prior to delivery day
Ensure accurate record keeping and form generation in compliance with local Motor Car Traders Act
Maintain revenue recognition compliance
Maintaining Brand and EHS standards and cascading feedback or adjustments to local team
Demonstrate mastery of presenting, selling and delivering the entire Tesla eco-system.
Perform additional responsibilities as assigned to meet business need including Sales, Service and Delivery including phone based campaigns and customer contact

What You’ll Bring

Customer service and administrative experience highly preferred
Excellent organization and prioritization skills
Experience with fast-paced workplaces and comfortable working in this environment
Ability to work well with others in a team and build relationships with external vendors
Superior attention to detail
Bachelor's degree or equivalent experience

Compensation and Benefits

Benefits

In addition to a competitive compensation package, Tesla Australia & New Zealand is pleased to offer the following benefits for permanent employees:

Employee Stock Purchase Plan (ESPP)
Parental leave (no minimum employment period)
Primary carers – 18 weeks at full pay or 36 weeks half pay
Secondary carers – 6 weeks full pay
Employee Vehicle Loan Program
Novated Leasing (AU only)
Well-being Fund – An annual allowance for all employees to support their well-being in ways that are meaningful to them
Bike to work – $10 per day if you cycle to work
Birthday Leave & Volunteer Leave

Some eligibility criteria may apply, benefits detailed above are subject to change / withdrawal at Tesla’s discretion with no prior notice.

View Full Job Description

Upload your resume, increase your shortlisting chances by 80%