Salesforce FSL Developer

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.

Job Title: Salesforce Field Service Developer

Job Level - Associate / Sr. Associate Year of Experience –3 Yrs – 8 Yrs

Educational Qualifications: BE / B Tech / MCA/ M.Sc / M.E / M.Tech Key Skills : Salesforce, Field Service, Lightning, LWC, Apex

Job Description:

• 3+ Years of Total IT experience.
• 3+ years of SFDC experience.
• Solid Implementation experience using Sales Cloud, Service Cloud and Salesforce Field Service.
• Must have Field service Lightning tool configuration experience.
• Must have Salesforce Field service Lightning Technical/Functional Skill.
• Collaborate with stakeholders to understand business requirements and translate them into technical designs. Design scalable and efficient solutions within the Salesforce Field Service platform.
• Develop and customize Salesforce Field Service functionalities using Apex, Visualforce, and Lightning Web Components. Implement custom objects, fields, flows, workflows, triggers, and other components as needed.
• Integrate Salesforce Field Service with other systems and applications, such as CRM or ERP platforms, to ensure seamless data flow and process automation. Develop and configure integrations using APIs and middleware platforms.
• Configure and customize Salesforce Field Service for effective work order management. Implement automated work order creation, assignment, tracking, and closure processes.
• Optimize resource scheduling and dispatching using Salesforce Field Service. Develop solutions to assign and manage field service technicians based on availability, skills, and location.
• Customize and enhance the Salesforce Field Service mobile application to meet the specific needs of field service technicians. Implement custom forms, layouts, and functionalities to improve their mobile experience.
• Develop custom reports and dashboards in Salesforce Field Service to provide insights into field service operations, resource utilization, and performance metrics. Enable data-driven decision-making and continuous improvement.
• Perform code reviews to ensure adherence to best practices, coding standards, and security guidelines. Conduct thorough testing and debugging of customizations to ensure system stability and reliability.
• Work closely with cross-functional teams, including business analysts, administrators, and stakeholders, to gather requirements, provide technical guidance, and support the adoption and usage of Salesforce Field Service.
• Build custom flows and expose it to the Field Service mobile application
• Proficiency in Apex, Visualforce, Lightning Web Components, and other Salesforce development tools like Flows/Workflows, Triggers, Batch Apex, Test Classes Web Services/APEX/REST etc.
• Salesforce Field Service Certified, preferred

Additional desired skills:

• Experience in working with HTML, CSS, Ajax, JavaScript, JQuery.
• Good working knowledge in Object Oriented programming like Java, Ruby, C++.
• Experience in working with Bootstrap, Angular JS.
• Experience in working with Lightning and design components.
• Experience in marketing tools like Marketing Cloud, Exact Target, Eloqua
• Experience in products like Vlocity, Qlik, Adobe Flex
• Able to handle data management inclusive of data load, data translation, data hygiene, data migration and integration.
• Proven ability to look at technical processes from a strategic standpoint and understand the inter-relationships.
• Recommend to team members or customers the appropriate and optimal use/configuration of a custom build solution.
• Exemplary enthusiast for code honesty, code modularity, code cleanliness and version control.
• Familiarity building custom solutions on: SAP, Oracle, MS-SQL Server, or other RDMS.
• Understanding of integration platforms such as, but not limited to: Cast Iron, Boomi, Informatica, Tibco, and Fusion.
• Able to translate the customer requirements and gap/fit analysis into comprehensible functional configuration of Salesforce.com.
• Proven track record of writing, interpreting and managing deliverables of a consulting engagement.
• Must be able to think independently and creatively.
• Aptitude for taking on technical challenges.
• Awareness of the changing Cloud ecosystem and adjust to new technologies, methods and apps.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

November 29, 2024