Senior Engineer - Services

1 Week ago • 5 Years + • Software Development & Engineering

Job Summary

Job Description

We are seeking a highly skilled Senior Professional Services Engineer to join our elite team of embedded systems professionals. This senior role offers a unique opportunity to lead complex customer engagements, drive technical innovation, and mentor junior team members while delivering cutting-edge Linux and/or VxWorks-based embedded solutions. You will play a critical role in designing, implementing, and maintaining advanced embedded systems that leverage real-time operating systems and industry-leading technologies, enabling our customers to achieve their goals with efficiency and precision.
Must have:
  • Serve as the primary technical point of contact for customers, driving requirements gathering, architectural design, and solution delivery.
  • Diagnose and resolve sophisticated technical issues in Linux or VxWorks-based systems, providing expert guidance.
  • Design, implement, and integrate advanced software components and frameworks for embedded systems.
  • Provide technical leadership and mentoring to junior engineers, fostering excellence and continuous learning.
  • Proactively monitor and address security vulnerabilities, ensuring compliance with industry standards.
  • Work closely with field engineers, premium support, and R&D teams to deliver seamless solutions.
  • Prioritize and address defect resolutions for internal and customer-reported issues.
  • Represent the organization in open-source communities, driving innovation and contributing to key projects.
  • Optimize real-time system performance, leveraging in-depth knowledge of RTOS principles and embedded architectures.
  • Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or a related field.
  • 5+ years of experience in embedded systems development, with a focus on Linux and/or VxWorks.
  • Advanced expertise in real-time operating systems, including debugging, performance tuning, and application development.
  • Proficiency in C programming, with solid experience in Python, Shell scripting, and software integration.
  • Strong knowledge of operating system concepts (scheduling, memory management, IPC) and embedded processor architectures (ARM, PPC, MIPS, x86).
  • Proven experience with tools like Git, JIRA, and other software lifecycle management tools.
  • Strong understanding of security practices in embedded systems and vulnerability management.
Good to have:
  • A track record of technical leadership and delivering innovative solutions in embedded systems.
  • Proactive problem-solving skills and the ability to navigate challenging technical scenarios with minimal supervision.
  • A passion for mentoring and developing the next generation of engineers.
  • Exceptional collaboration skills, with the ability to work effectively across teams and customer organizations.
  • Adaptability to tackle diverse challenges in various industries and technologies.
Perks:
  • Lead impactful projects that drive technological innovation in embedded systems.
  • Collaborate with an experienced global team and work on industry-leading technologies.
  • Contribute to cutting-edge advancements in Linux and VxWorks solutions for high-profile customers.
  • Enjoy a culture that values learning, collaboration, and technical excellence.
  • Equal Opportunity Employer with a commitment to diversity.
  • Provides reasonable accommodation to applicants and employees.

Job Details

Description

Position at Wind River

Job Description: Senior Professional Services Engineer

(Linux and/or VxWorks Development and Maintenance)

About the Opportunity

We are seeking a highly skilled Senior Professional Services Engineer to join our elite team of embedded systems professionals. As a global leader in embedded solutions, we serve industries such as Telecom, Industrial, Medical, Aerospace & Defense, and beyond. This senior role offers a unique opportunity to lead complex customer engagements, drive technical innovation, and mentor junior team members while delivering cutting-edge Linux and/or VxWorks-based embedded solutions.

You will play a critical role in designing, implementing, and maintaining advanced embedded systems that leverage real-time operating systems and industry-leading technologies, enabling our customers to achieve their goals with efficiency and precision.

Role and Responsibilities

In this senior-level role, you will take ownership of complex projects and act as a technical lead for customer engagements. Key responsibilities include:

  • Customer Engagement: Serve as the primary technical point of contact for customers, driving requirements gathering, architectural design, and solution delivery.
  • Advanced Troubleshooting: Diagnose and resolve sophisticated technical issues in Linux or VxWorks-based systems, providing expert guidance to customers and internal teams.
  • Software Development: Design, implement, and integrate advanced software components and frameworks for embedded systems.
  • Mentorship: Provide technical leadership and mentoring to junior engineers, fostering a culture of excellence and continuous learning.
  • Security and Maintenance: Proactively monitor and address security vulnerabilities, ensuring compliance with industry standards.
  • Collaboration: Work closely with field engineers, premium support teams, and R&D teams to deliver seamless solutions.
  • Defect Management: Prioritize and address defect resolutions for internal and customer-reported issues.
  • Open-Source Contributions: Represent the organization in open-source communities, driving innovation and contributing to key projects.
  • System Optimization: Optimize real-time system performance, leveraging in-depth knowledge of RTOS principles and embedded architectures.

Required Qualifications

  • Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or a related field.
  • 5+ years of experience in embedded systems development, with a focus on Linux and/or VxWorks.
  • Advanced expertise in real-time operating systems, including debugging, performance tuning, and application development.
  • Proficiency in C programming, with solid experience in Python, Shell scripting, and software integration.
  • Strong knowledge of operating system concepts (scheduling, memory management, IPC, etc.) and embedded processor architectures (ARM, PPC, MIPS, x86).
  • Proven experience with tools like Git, JIRA, and other software lifecycle management tools.
  • Strong understanding of security practices in embedded systems and vulnerability management.
  • Excellent English communication skills, with the ability to convey complex technical concepts clearly to diverse audiences.

About You

To excel as a Senior Professional Services Engineer, you should bring:

  • A track record of technical leadership and delivering innovative solutions in embedded systems.
  • Proactive problem-solving skills and the ability to navigate challenging technical scenarios with minimal supervision.
  • A passion for mentoring and developing the next generation of engineers.
  • Exceptional collaboration skills, with the ability to work effectively across teams and customer organizations.
  • Adaptability to tackle diverse challenges in various industries and technologies.

Why Join Us?

As a Senior Professional Services Engineer, you will have the opportunity to:

  • Lead impactful projects that drive technological innovation in embedded systems.
  • Collaborate with an experienced global team and work on industry-leading technologies.
  • Contribute to cutting-edge advancements in Linux and VxWorks solutions for high-profile customers.
  • Enjoy a culture that values learning, collaboration, and technical excellence.

Take the next step in your career by joining our team and helping us shape the future of embedded solutions!

Wind River is an Equal Opportunity Employer with a commitment to diversity. We prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Diversity is foundational for Wind River’s business success. We want to be a workplace of choice for all people and we value the unique perspectives offered by a diverse workforce. Wind River does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, citizenship, disability, protected veteran status, age, ancestry, medical condition, genetic information, marital status, pregnancy, or any other legally protected status. This principle applies to all areas of employment: recruitment and hiring, training, performance evaluations, promotions and transfers, compensation and benefits, and social and recreational programs.

Wind River desires to be an employer of choice with an inclusive environment for all individuals. As part of this goal and in compliance with various laws and regulations, Wind River provides reasonable accommodation to applicants and employees. Requests for reasonable accommodation for applicants and employees are examined on a case-by-case basis. Please let us know if you need a reasonable accommodation for any part of the application, interviewing, hiring or at any other time during the employment process. You can email us at: benefits@windriver.com

. Please do not include personal medical information in the email.

More information about federal laws that prohibit job discrimination can be found at:

www1.eeoc.gov/employers/poster.cfm

www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA_508c.pdf

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