Senior Manager, Solutions Engineer / Solutions Architect (Pre sales Manager)

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.

Thanks to products like Duo Enterprise, and Duo Workflow, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation.

Senior Manager, Solutions Architect / Solutions Engineering - Remote, Japan

This position is remote, based in Japan and candidates must be a Citizen or Permanent Resident of Japan.

The Solutions Architecture / Solutions Engineering team mission is to drive our customers' success through technical and business consultation. While using technical and domain-specific expertise, The Solutions Architecture / Solutions Engineering team strive to become trusted advisors to our prospects, customers, and partners.

The Solutions Architect / Solutions Engineering Manager collaborates around unique requirements, identifies improvements in the go-to-market approaches and focussed on prioritises on strategies to address the market's requirements. The SA/SE management is aligned in the interest of technical matters to address exisiting needs raised by customers and priotise on innovative requirements. The SA/SE management will collaborate with product teams to achieve required outcomes. 

The Manager, Solution Architect / Solution Engineering in Japan will report to the Japan Country Manager.

The Role of The Senior Manager, Solutions Architect / Solutions Engineering - Japan

• Understand and evangelize GitLab's vision, strategy, and values to your team while also translating them for application to team-specific scenarios.
• Grow a highly effective team through hiring, coaching, and retention of personnel in Japan
• Provide continuous feedback to your team members as well as peers and leaders.
• Be accountable for the overall execution of your team while tracking key performance indicators (KPIs).
• Provide clear communication to your team, peers, and leadership on all essential matters.
• Guide by example while performing the responsibilities of a solution architect to drive customer success.
• Work closely with regional sales managers on strategy.

Manager, Solutions Architects / Solutions Engineering Requirements

• Extends the Solutions Architect / Solutions Engineering requirements
• Experienced in mentoring people, including giving and receiving constructive feedback
• Experienced in collaborating with other managers and executing strategies
• Previous leadership experience is a plus

Manager, Solutions Architects / Solutions Engineering Job Grade

The Manager, Solutions Architects / Solutions Engineering is a grade 9

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. This role must be Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.