Senior Software Tier 4 Developer

We are seeking a skilled and experienced Senior Software Engineer to join our dynamic team, contribute to the development and enhancement of our software products. The ideal candidate will have a strong background in C#, React, and .NET, with additional expertise in Python being a plus. This role demands not only technical proficiency but also strong communication and interpersonal skills to interact with customers and support them in resolving software-related customer-facing software issues.

Key Responsibilities:

• Design, develop, and maintain software applications using C#, React, .NET, and other relevant technologies.
• Collaborate with cross-functional teams to understand software requirements and deliver high-quality solutions.
• Troubleshoot, debug, and resolve customer-facing software issues and performance bottlenecks.
• Work closely with product managers, QA teams, and other stakeholders to ensure high-quality software delivery.
• Lead technical discussions, fostering an environment of continuous improvement and learning.
• Write clear, efficient, and maintainable code while adhering to coding standards and best practices.
• Participate in Agile development processes, including sprint planning, stand-ups, and retrospectives. 
• Review and refactor code to improve system performance and maintainability.
• Stay up-to-date with the latest trends in software development and emerging technologies.

Key Requirements:

• Education: Bachelor’s degree in computer science, Software Engineering, or a related field.
• Experience:
  • Minimum 5 years of professional experience in software development.
  • Strong expertise in C#, React, and .NET development.
  • Experience with Linux and Python are a plus.
  • Proven experience in troubleshooting and resolving complex customer-facing software issues.
• Technical Skills:
  • Proficiency in object-oriented programming (OOP) and software design principles.
  • Familiarity with relational databases (e.g., SQL Server, PostgreSQL) and ORM frameworks (e.g., Entity Framework).
  • Experience with web development frameworks and libraries such as React.js, JavaScript, and RESTful APIs.
  • Familiarity with version control tools (e.g., Git).
  • Knowledge of cloud services and deployment pipelines (Azure, AWS, etc.) is a plus.
• Communication Skills:
  • Excellent written and verbal communication skills in English.
  • Ability to explain technical concepts to non-technical stakeholders and customers.
  • Demonstrated ability to maintain positive relationships with customers and collaborate effectively with cross-functional teams.
• Problem-Solving:
  • Strong analytical skills and the ability to troubleshoot complex software issues
  • Ability to handle customer inquiries, incidents, and escalations with professionalism and a focus on resolution.
• Soft Skills:
  • Self-motivated, detail-oriented, and capable of working independently as well as in a team environment.
  • Ability to mentor developers and other technical partners.
  • A customer-oriented mindset, with a passion for delivering excellent user experiences.

Nice-to-Have:

• Familiarity with DevOps practices and CI/CD pipelines.
• Experience with microservices architecture.
• Exposure to front-end frameworks like Angular.
• Knowledge of security best practices in software development.