Service Technician

6 Minutes ago • All levels • Administrative

About the job

Job Description

As a Trek Service Technician, you'll perform bike repairs and service, troubleshooting issues and ensuring customer satisfaction. You'll work with various bike models, building relationships with customers and maintaining their equipment. Prior mechanic experience isn't required; we provide training. The role demands stellar customer service, a positive attitude, attention to detail, and a willingness to learn and adapt to new technologies and service methods. You'll be responsible for diagnosing and fixing bike problems, providing exceptional customer care, and contributing to a positive team environment.
Must have:
  • Stellar customer service
  • Positive team-focused mentality
  • Attention to detail
  • Willingness to learn
  • Troubleshooting and repair skills
Good to have:
  • Prior mechanic experience
Perks:
  • Flexible and fun company culture
  • Competitive health care
  • Flexible Spending Accounts (FSA)
  • 401(k) with match and Employee Stock Ownership Plans (ESOP)
  • Tuition Reimbursement up to $15,000!
  • Employee discounts on all product
  • Deep partner retail discount

A bit about us 

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
 

Job Location

Trek Store Newark

Summary

Job Description

As a Trek Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes, and you’ll be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.

We’re looking for a teammate with stellar customer service chops, a willingness to learn, and a real motivation to build skills as a technician. So, if you’ve already worked as a mechanic, that’s great. But if not, we’ll train you.

What you’ll bring to the team

  • Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
  • Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
  • Top-notch communication skills
  • Impressive attention to detail and a love for tinkering ‘til you figure it out.
  • Eagerness to learn the ins and outs of servicing bicycles
  • A desire to continually learn proper service methods and new technologies
  • Prior mechanic experience is not required!

Trek Benefits

•    Flexible and fun company culture
•    Competitive health care -- PPO & HDHP medical plan options
•    Flexible Spending Accounts (FSA)
•    401(k) with match and Employee Stock Ownership Plans (ESOP)
•    Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
•    Employee discounts on all product
•    Deep partner retail discount

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws.  This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish

View Full Job Description

Add your resume

80%

Upload your resume, increase your shortlisting chances by 80%

About The Company

Delaware, United States (On-Site)

Centerville, Utah, United States (On-Site)

California, United States (On-Site)

California, United States (On-Site)

Johnson Creek, Wisconsin, United States (On-Site)

Halle (Saale), Saxony-Anhalt, Germany (On-Site)

Bath, England, United Kingdom (On-Site)

Bath, England, United Kingdom (On-Site)

Milton Keynes, England, United Kingdom (On-Site)

Milton Keynes, England, United Kingdom (On-Site)

View All Jobs

Get notified when new jobs are added by Trek

Similar Jobs

YallaPlay - Executive & Personal Assistant

YallaPlay, United Arab Emirates (On-Site)

Rockstar Games - Online System Administrator

Rockstar Games, India (On-Site)

The Walt Disney Company - Systems Engineer Intern (m/f/d)

The Walt Disney Company, Germany (On-Site)

Evolution - Purchasing Specialist

Evolution, Colombia (On_site)

Every matrix - Shift Coordinator

Every matrix, Georgia (On-Site)

Get notifed when new similar jobs are uploaded

Jobs in Delaware, United States

Luxoft - Senior Java Developer

Luxoft, United States (Remote)

Dmg - Senior Product Designer

Dmg, United States (On-Site)

The Walt Disney Company - Sr Marketing Data Scientist

The Walt Disney Company, United States (On-Site)

Dun & Bradstreet - Revenue Accountant (R-16767)

Dun & Bradstreet, United States (On-Site)

Nintendo - CONTRACT - Experiential Marketing Specialist

Nintendo, United States (Hybrid)

Lionsgate Games - Assistant, Worldwide Publicity, Events & Special Projects

Lionsgate Games, United States (On-Site)

The Walt Disney Company - Spa Esthetician - Tenaya Stone Spa - Part Time

The Walt Disney Company, United States (On-Site)

Life church - Director of Major Donors

Life church, United States (On-Site)

Google - Digital Sales Representative, Public Sector

Google, United States (On-Site)

Get notifed when new similar jobs are uploaded

Administrative Jobs

Funko - Order Entry Coordinator

Funko, United Kingdom (On-Site)

Warner Bros Discovery - Sr Analyst, Procure to Pay Invoice Processing

Warner Bros Discovery, Mexico (On-Site)

Zones - Help Desk Analyst II

Zones, United States (On-Site)

IGT - Cloud Operations Engineer II

IGT, United States (On-Site)

Consilio LLC - EUC Engineer

Consilio LLC, India (On-Site)

Zones - IT Hardware Technician

Zones, United States (On-Site)

Barbaricum - Senior Compliance Specialist

Barbaricum, United States (Hybrid)

ION - Red Hat Engineer, Italy

ION, Italy (Hybrid)

Get notifed when new similar jobs are uploaded