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Sr. Manager, Internal Tools

United States (Remote)

Sr. Manager, Internal Tools

20 Hours ago • 5 Years +

About the job

Summary_{By Outscal}

Lead and manage the internal tools team, responsible for building and running custom developed customer support tools and other infrastructure platforms solutions. You will have proven experience in managing and leading software development teams, preferably in a tooling or infrastructure role, deep understanding of cloud development and infrastructure as code. Strong knowledge of programming languages like Ruby on Rails, Python, and GoLang.

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

As the Senior Manager of the Internal Tools team, you will be at the forefront of ensuring the smooth operation and support of key business processes critical to our customer lifecycle management. Your leadership will be essential as we aim to double our size over the next 3 years, managing a team responsible for customer internally developed tools that are designed to aid productivity for external and internal customers.

What you will do:

Lead and manage the internal tools team, who builds and runs custom developed customer support tools and other infrastructure platforms solutions
Help drive modernization our continuous deployment pipelines
Support customer lifecycle management operations, including new instance creation, data refreshes to sandbox, cloning for debugging purposes, and customer administration for all applications
Design, build and Run/Maintain highly available internally developed software that will increase customer productivity
Release planning, tracking and roadmap development for internally developed software applications
Strategically plan and execute the sunsetting of existing portfolio tools related to deployment and infrastructure orchestration
Collaborate with cross-functional teams to enhance and optimize internal processes and tools
Develop and implement strategies to scale operations in alignment with the company's growth goals

What you will bring to Coupa:

Bachelor’s degree in Computer Science, Engineering, or a related field. Advanced degree preferred
Proven experience, minimum of 5 years, in managing and leading software development teams, preferably in a tooling or infrastructure role
Deep understanding of cloud development and infrastructure as code
Strong knowledge of programming languages like Ruby on Rails, Python, and GoLang
Knowledge of Capistrano would be a plus
Excellent leadership, communication, and project management skills
Ability to work collaboratively in a fast-paced, dynamic environment
Other duties as assigned:

- 24x7 on call support for related major incidents

The estimated pay range for this role is as follows:

•Based in California: $205,700 - 242,000

•Based in Colorado: $183,600 - 216,000

•Based in New Jersey: $205,700 - 242,000

•Based in New York: $205,700 - 242,000

•Based in Washington: $195,075 - 229,500

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

#LI-Remote

#LI-AA2

At Coupa, we celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.

Please be advised that inquiries or resumes from recruiters will not be accepted.

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$205.7K - $242.0K/yr (Outscal est.)

$223.8K/yr avg.

United States