Sr. Specialist Product Analyst

4 Months ago • All levels • Administrative

Job Summary

Job Description

This role involves working directly with clients to implement the system, configuring it to meet technical requirements, and training users. Must-have skills include technical proficiency, strong communication, and experience with system implementation projects.
Must have:
  • System Implementation
  • Technical Proficiency
  • Customer Interaction
  • Training & Support
Good to have:
  • API Development
  • Data Modeling
  • Event-Driven Frameworks
  • Real-Time Data
Perks:
  • Global Implementation
  • Customer-Facing Role

Job Details

The purpose of the Customer Delivery Centre (CDC) in India is to provide business expertise to support an organization's global or domestic implementation by designing new processes, optimizing current ones, managing complex implementation projects, providing user support and training. We are seeking a Senior Specialist Product Analyst to work in a customer facing role to drive global system implementations.

  • In-depth, hands-on involvement directly with customers implementing the system
  • Work directly with the customer project team implementing the system and assist them in implementing their users’ requirements
  • The technical consultant will then typically follow up with the users to test the implementation, achieve signoff, and continue to move the system toward go-live
  • Assist developers in understanding the API required to extend the system, add data to the system, and build interfaces between our and external systems
  • Train users and customer developers on the basic use of the system, particularly with the technical setup
  • System installation, including Java JRE download and installation, relational database installation, data model installation and upgrade scripts, setup, and configuration of the event-driven framework, configuration of real-time market data feed, etc.
  • Work hands-on with the system, configuring it and testing that it meets the customer’s technical requirements
  • Work with the business analysts, core development, or customer development to code prototypes of enhancements to ensure they will meet business requirements

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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