Staff Technical Program Manager
Job Summary
Job Description
The Staff Technical Program Manager (TPM) in the Commerce group at Warner Bros. Discovery will organize and drive requirements for reliable payment and billing experiences on streaming services. This role requires leading by influence, strong communication skills, and the ability to navigate complex technical and business needs. Responsibilities include defining project scope, developing plans, gathering requirements, guiding development teams, and collaborating with cross-functional stakeholders. The ideal candidate possesses experience in global payments, e-commerce, in-app purchases, monetization, data migration, and financial reporting, and is comfortable working in a fast-paced, dynamic environment.
Must have:
- 5+ years TPM experience
- Global payments & e-commerce expertise
- Monetization & data migration experience
- Excellent communication & collaboration skills
- Strong business acumen & technical understanding
Perks:
- Great Place to work
- Equal opportunity employer
- Fast track growth opportunities
9 skills required
Job Details
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Staff TPM, Commerce - Hyderabad
About Warner Bros. Discovery:
Warner Bros. Discovery, a premier global media and entertainment company, offers
audiences the world's most differentiated and complete portfolio of content, brands
and franchises across television, film, streaming and gaming. The new company
combines Warner Media’s premium entertainment, sports and news assets with
Discovery's leading non-fiction and international entertainment and sports
businesses.
For more information, please visit www.wbd.com.
Meet Our Team:
The Commerce group is part of the SPARK organization within WBD’s Global Tech
division. Our services handle all aspects of monetizing our streaming services. This
includes everything from managing products, pricing, and promotions; selling
subscriptions and pay-per-view events; integration with 3rd party providers for global
and local payment methods; handling taxes, fraud, financial reporting, and much,
much more. We provide the backend APIs that power all our clients, and our teams
own design, build, maintain, and are responsible to both deploy and operate our
services. The group is based in the US, Sweden, and Poland and is continuing to
expand in India.
Roles & Responsibilities
Organize and drive requirements and features that deliver reliable payment
and recurring billing experiences
You are able to triage multiple initiatives to make a judgment to tackle the
right problems at the right time.
You are passionate about leading by influence. You have a demonstrated
ability to establish a vision and to execute on it.
You have excellent written and verbal communication skills, including clear
articulation of business impact and technical constraints tailored to the
audience.
Create and drive team direction and strategy at all phases of engineering
and project management
Document, articulate and maintain your program’s technical and business
requirements
Guide and organize development teams to deliver platform capabilities that
are in line with roadmap and program / organizational goals / KPIs
Work with development teams to tease out implementation details and
identify roadblocks before they occur.
Communicate how product-level goals fit into, and are influenced by, larger
divisional goals, and how the team's work impacts the success or failure of
the division.
Discover and articulate technical requirements and dependencies on
external development teams and third-party partners.
Create problem statements and move from those to appropriate and data
driven proposals, recommendations, and solutions; then drive alignment
across cross-functional stakeholders.
Understand the flow of Commerce data into business intelligence and
financial systems
What To Bring .
5+ years of experience as a Technical Program Manager working across
multiple technical projects.
Global payments, e-commerce, in-app purchase (IAP) experience – you’ve
worked directly with payment processors/IAP partners, alternative payment
methods (APM’s) and have experience working on direct credit/debit card
payments, VAT/taxes, fraud, billing, churn
Monetization experience such as one-time e-commerce or PPV purchases,
add-ons, bundles, or subscriptions
Data migration and financial reporting experience
Ability to function effectively and consistently when faced with frequently
changing and sometimes ambiguous goals.
Ability to drive definition of project scope, develop detailed project plans and
facilitate the collection of engineering, operational and business
requirements.
Excellent interpersonal skills, including negotiation and problem resolution
in a cross-functional team.
Excellent written and verbal communication skills, with ability to translate
complex technical solutions and features into intuitive business concepts.
Ability to articulate and flag program risks/issues
Ability to clearly document and speak to program status, next steps,
milestones
Strong business acumen that balances strategic initiatives and engineering
needs.
Strong understanding and experience with development methodologies,
including waterfall and agile.
Ability to learn new development tools and productivity tools in order to
continuously improve effectiveness.
Financial reconciliation and data/analytics experience – you’re a data person
who can understand and document how data created in Production systems
makes its way downstream into business intelligence and financial systems.
Takes ownership of their work and consistently delivers results in a fast-
paced environment.
5+ years of experience as a Technical Program Manager working across
multiple technical projects.
Global payments, e-commerce, in-app purchase (IAP) experience – you’ve
worked directly with payment processors/IAP partners, alternative payment
methods (APM’s) and have experience working on direct credit/debit card
payments, VAT/taxes, fraud, billing, churn
Monetization experience such as one-time e-commerce or PPV purchases,
add-ons, bundles, or subscriptions
Data migration and financial reporting experience
Ability to function effectively and consistently when faced with frequently
changing and sometimes ambiguous goals.
Ability to drive definition of project scope, develop detailed project plans and
facilitate the collection of engineering, operational and business
requirements.
Excellent interpersonal skills, including negotiation and problem resolution
in a cross-functional team.
Excellent written and verbal communication skills, with ability to translate
complex technical solutions and features into intuitive business concepts.
Ability to articulate and flag program risks/issues
Ability to clearly document and speak to program status, next steps,
milestones
Strong business acumen that balances strategic initiatives and engineering
needs.
Strong understanding and experience with development methodologies,
including waterfall and agile.
Ability to learn new development tools and productivity tools in order to
continuously improve effectiveness.
Financial reconciliation and data/analytics experience – you’re a data person
who can understand and document how data created in Production systems
makes its way downstream into business intelligence and financial systems.
Takes ownership of their work and consistently delivers results in a fast-
paced environment.
What We Offer:
●A Great Place to work.
●Equal opportunity employer
●Fast track growth opportunities
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
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About The Company
We’re a leader in the games industry across all game platforms and mobile devices. Our diverse and inclusive workforce creates and brings to life the most beloved characters, franchises, heroes, and wizards in the world. We are fans of what we make and proud of what we do. We have studios and offices across the globe.
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