Student Assistant – Content writing and content management

Copenhagen, Denmark

About the job

You will be part of the Digital Client Support team as part of the Client Service area focusing on digitalization of the customer experience and service for the group, and will therefore play an instrumental role in building and improving the client experience, by creating, editing and managing the content used to guide and educate our clients (Articles, videos,...). We want to offer our clients world class service and support through accurate, relevant, engaging and client friendly content via our digital support channels, ensuring that they get the help they need to navigate through our wide range of products and services.

Among others you will be responsible for:

• Working closely with the Head of Service Content to write and review effective articles, offering clients the answers to their questions and the knowledge they need for a smooth experience using our services.
• Support the “How-to”/Tutorial style videos production by writing the videos scripts.
• Help getting the content localised and published in multiple markets and languages.
• Working with global teams such as the Trading Platforms team and Client Services to collect information needed to create and validate the articles before publishing.
• Help managing the process of content creation and maintenance, to be up to date with the continuously evolving trading platforms and services.

Your profile

• You have an excellent level of English both spoken and written.
• You are organized and eager to deliver quality and effective content that can really make a difference and positively improve the client experience.
• You are proactive and can quickly take ownership of things.
• You ask for constructive feedback and are ready to contribute with innovative ideas to develop our educational material.
• You have 2-4 years left of your studies.
• Knowledge of financial markets is a plus but not a requirement.

We get curious people invested in the world
 

When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo – no matter which role you take on.
 

You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success. 
 
We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations.  

When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense.

At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!  

How to apply :

Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!