ABOUT US
Livspace is Asiaʼs largest and fastest-growing omnichannel home interiors and renovation platform. Using its proprietary technology, Livspace provides a one-stop renovation solution for homeowners—from design to managed last mile fulfillment for all rooms in a home. The platform has organized a fragmented industry, bringing together designers, brands, manufacturers, and contractors to enable an eCommerce-like trusted, and predictable experience. The company launched operations in Bengaluru, India in 2015. Since its inception, Livspace has organized a fragmented industry, bringing together a curated community of designers, brands, manufacturers and contractors. This has resulted in an e-commercelike trusted and predictable experience for the homeowners. Livspace boasts of a community of 50000+ satisfied customers and over 2000 interior designers. The company is already the largest employer of interior designers in the country. Livspace currently serves Singapore, Malaysia, Saudi Arabia as well as 30 metro and non-metro areas in India including - Bengaluru, Chennai, Delhi, Noida, Gurgaon, Mumbai, Thane, Pune, Hyderabad, Kolkata, Ahmedabad, Kochi, Jaipur, Lucknow, Indore, Surat, Coimbatore, Mysore, Mangalore, Vizag, Vijayawada. Livspace has showcased phenomenal growth since its launch, having delivered over 125,000 rooms and selling over 7.5 million SKUs through its platform. The company also delivered 50,000 homes across all our serviceable locations. The founders - Anuj Srivastava and Ramakant Sharma are former Google and Myntra executives respectively, who are seasoned entrepreneurs and successful angel investors. Livspaceʼs leadership team combines world-class talent and entrepreneurial experience gathered at some of the best companies in the world. Livspace has raised around USD 450 million in capital from some of the top global investors including KKR, Ingka Group Investments (part of largest IKEA retailer Ingka Group), TPG Growth, Goldman Sachs, Kharis Capital, Venturi Partners, FFP (Peugeot Groupʼs Holding Company), EDBI, Bessemer Venture Partners, Jungle Ventures, Helion Ventures and UC-RNT. For more information, please visit: "https://www.livspace.com/"
JOB DESCRIPTION
As a Studio Head, you will be required to own the end-to-end Showroom business ( Project Booking and Revenue ), ensure a delightful Customer Experience, and manage the Team Effectively. You will need to achieve monthly sales targets for projects through a team of 5 to 7 designers.
• Ensure the Sales funnel management to achieve a higher conversion rate throughput ( Min 40% ) • Booking of minimum of 6 projects per ID or min 40% conversion on the leads provided.
• Responsible for delightful Customer Experience in the Experience Center.
• Responsible for end to end Project management ( till project delivery ) through effective team management
• Responsible for >4 average CSAT scores on every delivered project.
• Training and handholding the team of designers to ensure sales & enable them to achieve their targets.
EXPERTISE AND QUALIFICATIONS
Requirements :
• Bachelor's Qualification in B-Arch / Civil Engineering.
• 7 to 8 years of work experience in Business Development and Growth.
• 3+ years experience in B2C Sales along with Showroom management.