Team Manager - Turkish Speaking

6 Months ago • 1 Years +

Job Summary

Job Description

As a Team Manager - Turkish Speaking, you will manage, supervise, coach, motivate, and build team spirit for a team of up to 50 Game Presenters. You will be responsible for presenting new ideas and policies, producing required results, meeting company targets, analyzing employee data and performance, managing employee expectations and requests, and establishing and maintaining cross-departmental cooperation. You will also handle disciplinary cases, manage monthly bonus distribution, and induct new team members. You will be responsible for proposing initiatives and ideas that will benefit the department and managing ad-hoc situations that may occur on shift. This role requires strong communication skills in English (verbal and written), proficiency in Turkish, and 1 year of previous working experience in another managerial / lead position or customer Service-related field within the iGaming field. Strong leadership skills, a professional and open-minded personality, and the ability to maintain strict confidentiality are essential.
Must have:
  • Strong communication in English (verbal and written)
  • Proficiency in Turkish
  • 1 year previous working experience in another managerial / lead position or customer Service-related field within iGaming field experience
  • Strong leadership skills
  • Professional and open-minded personality
  • Ability to maintain strict confidentiality
  • Clear communication with staff
  • Analytical and proactive approach
  • Keen attention to detail
  • Multi-tasking skills
  • Excellent problem-solving skills
  • Approachable and energetic presence
  • Great work ethic
  • Diverse understanding of working in a multicultural environment
  • Company values: alive, do it right and work together
  • Lead by example with great team spirit
Good to have:
  • Higher education
Perks:
  • Competitive remuneration package
  • Comprehensive training
  • Professional and personal development
  • Health insurance
  • Free parking
  • Gym membership
  • Dynamic working environment
  • Outstanding experience in an international environment
  • Career opportunities

Job Details

Company Description

Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class, ‘as real as it gets’ live dealer gaming to our licensees, which include many of the world’s best-known gaming brands.

Our services, which allow licensees’ players on desktop, tablet and smartphone to play Live Casino games at real tables and with real dealers, have won multiple industry awards. That success is largely down to the quality and commitment of our people, and we are always looking to expand our talented teams. 

With live broadcast operations and offices across twelve locations, we provide a creative, engaging and an enthusiastic work environment.

Job Description

To attract those who successfully started their development in managerial role and would like to continue mastering their leadership skills by managing high performing teams of Game Presenters (up to 50 direct reports) and add value to our thriving business by bringing best practices and fresh ideas from various industries. Date of closing will be 18th Novemeber 2024

Your duties will be:

  • Manage, supervise, coach, motivate and build team spirit
  • Present new ideas and policies to prospective teams
  • Work within your own team/s to produce the required results and to meet company targets
  • Analyze employee data and performance
  • Manage employee expectation and eventual requests
  • Manage and publish employee schedules and vacations
  • Establish and maintain cross-departmental cooperation
  • Work with internal systems (JIRA, TTS, WIKI, Nevos etc.)
  • Provide, when required, additional job training to game presenters/shufflers, as well within the department
  • Handle disciplinary cases
  • Handle and manage monthly bonus distribution
  • Induction of new members to your team
  • Manage projects and deadlines set by your direct managers
  • Propose initiatives and ideas that will benefit the department
  • Manage adhoc situations which may occur on shift in an appropriate manner to still be able to deliver all products

Qualifications

Requirements:

  • Strong communication in English (verbal and written)
  • Proficiency in languages : Turkish
  • Higher education would be considered an asset
  • 1 year previous working experience in another managerial / lead position or customer Service-related field within iGaming field experience
  • Strong leadership skills always followed by a professional and open-minded personality
  • An ability to maintain strict confidentiality
  • Able to communicate clearly with staff, communicating effectively to establish cooperative linkages amongst the team
  • The knack for helping resolve interpersonal and interdepartmental issues
  • An analytical and proactive approach with keen attention to detail
  • A keen skill for multi-tasking along with excellent problem-solving skills
  • An approachable, energetic presence thriving in a high-pressure environment
  • A great work ethic
  • A diverse understanding of the complexity and dynamics of working within a multicultural environment
  •  Have the same company values: alive, do it right and work together 
  •  Lead by example with a great team spirit

Additional Information

We offer:

  • Competitive remuneration package
  • Comprehensive training
  • Professional and personal development
  • Health insurance
  • Free parking
  • Gym membership
  • Dynamic working environment
  • Outstanding experience in an international environment
  • Career opportunities

 

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About The Company

Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class, ‘as real as it gets’ live dealer gaming to our licensees, which include many of the world’s best-known gaming brands. We broadcast 24/7/365 in more than 15 languages from our broadcasting studios. At the core of our floor operations are our Game Presenters and Game Hosts, who lead the game in front of the camera and our Shufflers, who prepare the cards. It goes without saying that we also provide world-class career opportunities for talented individuals and as such have attracted the best local and international talent which has been a big part of our overwhelming success.

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