Technical Program Manager

4 Hours ago • 10 Years + • $136,000 PA - $265,700 PA

Job Summary

Job Description

Calix is looking for a Technical Program Manager to join the Product Engineering Operations team. The role involves managing the complete software lifecycle from conception to deployment in production environments. Responsibilities include overseeing the development process, collaborating with cross-functional teams, coordinating release activities, driving technical requirement discussions, facilitating troubleshooting, and translating platform opportunities into an actionable roadmap. The role requires strong leadership, communication, and problem-solving skills.
Must have:
  • 10+ years of software development experience.
  • Experience in project/program management fundamentals.
  • Degree in Computer Science or related field.
  • Experience with microservices-based programs.
  • Excellent leadership and communication skills.
Good to have:
  • Experience program-managing Software-As-a-Service products.
  • Solid knowledge of Software Configuration Management and DevOps practices.
  • Designing and building PowerBI reports and dashboards.
  • Familiarity with SOC 2 compliance.

Job Details

Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value.

Calix is seeking a strong Technical Program Manager to join a fast-paced Product Engineering Operations team. The ideal candidate is a highly motivated self-starter with the ability to conceive, define, and drive Cloud based releases through the complete software lifecycle from conception to deployment in production environments. This role will interface with cross-functional teams and should be highly knowledgeable in Release and Software Development methodologies, Deployment models, Engineering tools, Workflows, and Analytics.

Responsibilities:

  • Oversee the entire development process, including planning, execution, and delivery of cloud services and event-driven applications.

  • Work closely with Cloud and Systems product owners to understand, analyze product requirement dependencies, provide feedback, coordinate resources, and deliver a complete solution.

  • Collaborate with cross-functional teams, including product management, design, and QA, to ensure seamless integration and delivery of Cloud product releases.

  • Manage, facilitate, and coordinate release activities supporting the release (artifacts, readiness checklists, deployment/ implementation plans, playbooks, dependencies, risks, build out release calendars).

  • Drive technical requirement discussions within engineering group in all phases of the SDLC. Create epics based on requirements review, produce design document discussions.

  • Facilitate troubleshooting technical issues, provide guidance and mentorship to the development team, ensuring best practices in process, workflows and Jira hygiene.

  • Collaborate with Product Management and Engineering leadership to translate platform opportunities into an actionable roadmap, manage dependencies, and deliver new platform capabilities into release scope.

Qualification and Skills Required:

  • 10+ years of experience in software development and project/program management fundamentals (software development life cycle and quality processes, such as scoping, costs, schedules, deliverables, change and risk management, and mitigation).

  • Degree in Computer Science, Electrical Engineering, or related field (master's is a Plus).

  • Experience with driving microservices-based programs, API/Endpoint architecture and orchestration.

  • Experience with both AWS and GCP, with a preference for GCP.

  • Excellent leadership, communication, and interpersonal skills.

  • Ability to manage multiple projects and priorities simultaneously.

  • Strong, creative problem-solving skills and ability to abstract and share details to create meaningful articulation.

  • Exceptional skills influencing, teaming, and getting things done in a highly complex and nebulous environment. Ability to conceive of and accept responsibility for projects and see them through to completion.

  • Ability to work on resolving roadblocks quickly and following up with a plan that takes the long view.

  • Excellent Business analytical capabilities

  • Good understanding of development, test and BI tools like – JIRA, Confluence, PowerBI, Test management tools, GIT, Bamboo, etc.

Desired Skills:

  • Practical experience program-managing Software-As-a-Service products and cloud-based services.

  • Solid knowledge Software Configuration Management (SCM) and DevOps practices.

  • Designing and building complex PowerBI reports and dashboards.

  • Familiarity with SOC 2 compliance.

#LI-Remote

Compensation will vary based on geographical location (see below) within the United States. Individual pay is determined by the candidate's location of residence and multiple factors, including job-related skills, experience, and education.

For more information on our benefits click here.

There are different ranges applied to specific locations. The average base pay range (or OTE range for sales) in the U.S. for the position is listed below.

San Francisco Bay Area Only:

156,400.00 - 265,700.00 USD Annual

All Other Locations:

136,000.00 - 231,000.00 USD Annual

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About The Company

Calix delivers a broadband platform and managed services that enable our customers to improve life one community at a time. We’re at the forefront of a once in a generational change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences. This is the Calix mission - to enable CSPs of all sizes to Simplify. Innovate. Grow. To learn more, visit the Calix web site at www.calix.com To learn more about our international job opportunities, please visit our International Careers Page If you are a person with a disability needing assistance with the application process please: Email us at calix.interview@calix.com; or Call us at +1(408) 514-3000.

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