Technical Solutions Engineer, High Touch Support

About the job

The Google Cloud team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way. You listen to the customer and swiftly problem-solve technical issues to show how our products can make businesses more productive, collaborative, and innovative. You work closely with a cross-functional team of web developers and systems administrators, not to mention a variety of both regional and international customers. Your relationships with customers are crucial in helping Google grow its Cloud business and helping companies around the world innovate.

The Google Cloud Platform team helps customers transform and build with technology built in the cloud. Products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. The team is dedicated to helping customers, developers, small and large businesses, educational institutions and government agencies see the benefits of technology. In this role, you will play a key role in understanding the needs of customers and will help shape the future of businesses of all sizes to use technology to connect with customers, employees, and partners.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.