Vehicle Readiness Specialist

1 Day ago • All levels • Undisclosed

About the job

Job Description

Tesla is seeking a Vehicle Readiness Specialist to ensure vehicles are customer-ready for delivery. Responsibilities include using proprietary software to log transportation damages and submit claims; performing technical inspections, documenting and rectifying issues; preparing vehicles for delivery (attaching license plates, installing accessories, removing plastic); safely moving vehicles; maintaining accurate vehicle condition records; cleaning interiors and exteriors; applying protective finishes; and performing touch-up paint work as needed. The ideal candidate is a detail-oriented team player with automotive or similar technical experience, excellent communication skills, and the ability to work in a fast-paced environment. This role requires autonomous inspection capabilities and the ability to adapt to changing work instructions and environments. The successful candidate will contribute significantly to Tesla's innovative approach to vehicle service.
Must have:
  • Excellent communication skills
  • Automotive/Technical experience
  • Attention to detail
  • Team player
  • Autonomous inspection capabilities
  • Proficient in Tesla software
Good to have:
  • Additional language proficiency
  • Experience with protective finishes and touch-up paint
What to Expect

Tesla Inc. is seeking a Vehicle Readiness Specialist to join our team. You will be responsible for executing a world-class customer experience by enabling vehicles to be customer-ready at the time of delivery.

Tesla is a fast-paced working environment that celebrates highly-motivated individuals. We believe in working fast, learning from our failures, and making it better next time. Our team is full of people with acute attention to detail, automotive experience, and problem solvers. The work that you do will help transition the automotive industry to a revolutionary approach to vehicle service. We value the expertise of our operations supervisors and everyone plays an integral part in the workshop and wider team. You are empowered to suggest and implement changes to help improve our processes, and to truly make a difference.

What You’ll Do
  • Use Tesla proprietary software to log damages to vehicles due to transportation damage, and ensure that the paperwork is submitted correctly for claims 
  • Perform a technical inspection on all vehicles prior to delivery, document and rectify any issues that are found
  • Ensure that the vehicles are delivery-ready: license plate holders attached, customer accessories installed, plastic removed, etc. 
  • Move vehicles around safely and effectively, ensuring that there is a good flow from the lot to the delivery bay
  • Keep complete, accurate records of the vehicle’s condition using our internal softwareOperate steamers, hoses, vacuums, and other equipment 
  • Clean the interior and exterior of vehicles using a variety of products and methods according to standard 
  • Apply protective finishes to the exteriors of our customers’ cars
  • Perform touch-up paint work if required 
  • Perform additional responsibilities as assigned to meet business needs
What You’ll Bring
  • A good communicator: Able to communicate, read and write effectively in English & additional language would be a plus
  • Team Player: You thrive collaborating closely in diverse teams and can work in shifts to support your team. You are able to adapt to changing work instructions and environments. 
  • Attention to Detail: You care about delivering results of excellent quality, in first time.
  • Technically experienced: You have professional experience within technical vehicle service and repairs, working within either Automotive or similar industry such as Aeronautics, Engines, Electrical, Marine, Aviation, Industrial- or other mechanics
  • Reliable: you can be trusted to inspect autonomously
  • Right to work in the UK
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