The Account Delivery Partner will be responsible for building and maintaining customer relationships, including regular in-person visits to the customer's office. They will develop an understanding of ongoing projects and explore opportunities to showcase Capgemini's capabilities, identifying opportunities before RFPs are issued. They will collaborate with various internal teams to convert opportunities into business, create contracts, and present them for approval. Additionally, they will manage customer escalations and work with the delivery team. Key performance indicators include achieving sales targets, monitoring booking rates, and managing revenue.
Good To Have:
MBA preferred.
Exposure to large-scale customer platforms.
Must Have:
17-23 years of experience in sales.
Strong project track record.
Bachelor's degree required.
P&L contribution to sales.
Perks:
Opportunity to make a difference.
Learning & Development programs.
Inclusive, safe, and flexible work environment.
Corporate Social Responsibility and Sustainability initiatives.
Your Role
Sales:
Build customer relations and maintain regular connect
Will require in-person visit to the customer office at least twice a week
Develop understanding of their inflight and pipeline Projects
Explore and conduct roadshows to showcase Capgemini capabilities
Identify opportunities in advance to the customer raising an RFP
Collaborate with Capgemini Pre-Sales, Solutions, Finance, Legal to convert opportunity into firm business
Create SOWs, IVs
Present the contracts to the Deal Review team and seek approvals
Create and maintain healthy business pipeline opportunities
Commercials
Own joint accountability of P&L along with rest of account leadership
Delivery
Work with Delivery team to minimize revenue loss from business
Represent the account in M-Reviews
Manage Customer escalations
Key KPIs of the Role:
Work to achieving set Sales Targets
Monthly, Quarterly and Annual booking rate
Sale conversion rate
DSO and Revenue booking
Your Profile
They will have 17-23 years of experience in Delivery Led Sales Function with a strong project track record and demonstrated
P&L contribution to sales. A Bachelor’s degree is required; MBA is strongly preferred.Building the new foundations of the offer, strengthening the value proposition and articulating the unique business value
Supporting the continuous improvement of the offer
Developing a set of go-to-market assets
Ensuring sales and delivery readiness; evangelize and train business developers and account executives on Digital Manufacturing and key offers
Working as deal coach for the bid teams to secure the win of large and/or strategic deals.
Exposure to large-scale customer platforms deals/engagements with multinational clients in the market; lead
Conversations with clients’ CxOs/VPs of Digital Manufacturing regarding platforms architecture and technology
What you’ll love about working here
Choosing Capgemini means having the opportunity to make a difference, whether for the world’s leading businesses or for society. It means when the future doesn’t look as bright as you’d like, you have the opportunity to make change: to rewrite it.
When you join Capgemini, you don’t just start a new job. You become part of something bigger. A diverse collective of free-thinkers, entrepreneurs and experts, all working together to unleash human energy through technology, for an inclusive and sustainable future. You can exponentially grow your career by being part of innovative projects and taking advantage of our extensive Learning & Development programs. With us, you will experience an inclusive, safe, healthy, and flexible work environment to bring out the best in you! You also get a chance to make positive social change and build a better world by taking an active role in our Corporate Social Responsibility and Sustainability initiatives. And whilst you make a difference, you will also have a lot of fun.
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