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Account Manager, Google Shopping Solutions (French, Spanish)

Account Manager, Google Shopping Solutions (French, Spanish)

1 Month ago • 3 Years + • Business Development

About the job

2 skills required for this role

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communication

business-strategy

Job Description

This role is an Account Manager for Google Shopping Solutions, focusing on large retail online advertisers in Europe. The position requires fluency in English, Spanish, and French to manage client communication. Responsibilities include acting as the primary point of contact for clients, providing tailored recommendations and solutions using deep market understanding of Shopping Ads, showcasing the Google Shopping value proposition, earning customer loyalty, gathering client feedback, and contributing to the improvement of Google Shopping campaigns. The ideal candidate possesses strong relationship-building skills, analytical abilities, and the ability to thrive in a fast-paced environment.

Must have:

Bachelor's degree or equivalent experience
3+ years in tech sales or customer-facing sales role
Fluent in English, Spanish, and French
Strong communication & relationship building skills
Deep understanding of online advertising

Good to have:

Business insights synthesis & strategy development
Stakeholder alignment & influential communication
Effective collaboration with support teams
Success in fast-paced, ambiguous environments

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
3 years of experience in technology sales or working with customers in a sales role.
Ability to communicate in English, Spanish, and French fluently in order to communicate with external customers.

Preferred qualifications:

Ability to synthesize and surface business insights to inform and develop business strategy.
Ability to comprehend and align needs from different stakeholders with an influential approach.
Ability to utilize and partner effectively with supporting teams to troubleshoot customer issues and provide outstanding customer experience.
Ability to succeed in a fast-paced and sometimes ambiguous environment with scarce resources.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Responsibilities

Act as the single point of contact for some of Europe's largest retail online advertisers, including well known household brands.
Make unique recommendations and solutions for merchants using your deep understanding of the market, industry, and the Shopping Ads product.
Bring the Google Shopping value proposition and service offering to life to earn customer loyalty and foster customer retention.
Gather customer feedback and priorities to give back to the business and ensure that Google Shopping remains at the Shopping campaign consultancy.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.