AI Engineer II

4 Months ago • 2 Years + • Research Development

Job Summary

Job Description

Zeta is a Next-Gen Banking Tech company founded in 2015, empowering banks and fintechs with its flagship processing platform, Zeta Tachyon. The company has over 1700 employees globally, with over 70% in R&D. Zeta is seeking an AI Engineer to lead a team focused on developing sophisticated agent-based AI applications for banking institutions. These applications will involve multiple AI agents coordinating under a central coordinator to execute complex business tasks. The role emphasizes designing and developing agentic AI applications, architecting AI agent swarms, applying LLMs and SLMs through effective prompting, and ensuring enterprise AI techniques like grounding, guard railing, and security standards are met.

Must have:

Design and develop agentic AI applications.
Architect AI agent swarms.
Apply LLMs and SLMs with effective prompting.
Implement enterprise AI techniques (grounding, guard railing).
Minimum 2 years in Conversational AI flows.

Good to have:

Experience in financial services or fintech.
Lead R&D for small-scale AI models.
Leverage and orchestrate existing AI models.
Focus on interconnected AI agents.
Drive strategic investments in AI models.

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Job Details

About Zeta

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.

Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 15M+ cards have been issued on our platform globally.

Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.

Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.

Learn more @ www.zeta.tech, careers.zeta.tech, Linkedin, Twitter

About the role

Synapse is Zeta’s digital banking team, building modern consumer experiences for banks and credit unions atop Zeta’s Tachyon. Synapse offers a pre-integrated, fully compliant, out-of-the-box digital experience stack for banks and credit unions.

As an AI Engineer at Zeta, you will spearhead a team of AI engineers focused on developing sophisticated agent-based AI applications.

These applications involve multiple AI agents working in coordination under a central coordinator agent, collectively executing complex business tasks.

Your leadership will drive innovation and effective implementation of enterprise-grade AI solutions tailored specifically for banking institutions.

Responsibilities

Designing and developing agentic AI applications.
Architect, plan, and oversee the implementation of AI agent swarms that collaborate efficiently to solve complex problems.
Apply deep knowledge of LLMs (Large Language Models) and SLMs (Smaller Language Models) to build robust, reliable, and intelligent AI agents through effective prompting techniques.
Ensure adherence to essential enterprise AI techniques including grounding, guard railing, and stringent security standards required in banking environments.
Identify and leverage existing AI models to create efficient and scalable solutions while exploring opportunities for custom model development for specialized use cases.
Foster a culture of continuous learning and innovation within the team, keeping abreast of latest AI trends and technologies.

Skills Required

Prior experience developing AI agent-based systems or multi-agent coordination frameworks.
Background in financial services or fintech applications, especially within banking contexts.
Ability to lead research and development efforts around small-scale AI model creation, tailored specifically for niche business applications.
You will lead the development of AI-driven applications, primarily through leveraging and orchestrating existing AI models.
Focus on building numerous interconnected AI agents rather than standalone services, enabling sophisticated, scalable business logic.
Occasionally, drive strategic investments in developing targeted AI models when specific business cases necessitate bespoke solutions.

Experience and Qualifications

Demonstrated passion and interest in developing AI-based applications.
Proven experience in building or contributing significantly to AI applications or solutions.
Extensive understanding of Large Language Models (LLMs), Smaller Language Models (SLMs), and practical experience in prompting strategies.
Familiarity with agentic frameworks and protocols for creating coordinated AI agent swarms.
Expertise in critical enterprise AI techniques such as grounding, guard railing, and comprehensive security practices suitable for financial institutions.
Bachelor’s degree in Computer Science, Engineering, or a related field.
Minimum of 2 years focused on building and maintaining Conversational AI flows

Zeta is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.